Olivia Gehrke
Orono,ME
Summary
Passionate about animal health and wellness. Professional in handling basic needs, care and exercise. Solid background caring for diverse animals. Devoted to maintaining health and well-being. Meets diverse needs by closely observing animals and coordinating with owners or supervisors to optimize plans.
Overview
3
3
years of professional experience
Work History
Kennel Attendant
Kindred Spirits Veterinary Clinic
Orrington, ME
11.2023 - Current
- Cleaned and sanitized kennels, cages, runs, and play yards.
- Ensured proper feeding of all animals in the facility according to established guidelines.
- Monitored health of animals on a daily basis and reported any changes or concerns to supervisor.
- Maintained cleanliness of work areas including grooming stations, office space, storage areas.
ASSOCIATE
PetSmart
Bangor, ME
11.2021 - Current
- Participated in team meetings, providing insights to improve operations
- Instructed new employees regarding company policies and job duties
- Greeted visitors upon arrival and directed guests to appropriate facility locations
- Verified order accuracy and tracked company shipments to confirm on-time arrivals
- Recorded customer transactions and filed receipts
- Answered questions and concerns regarding company products, services, and prices
- Routed phone calls to appropriate recipients and handled internal business correspondence.
SHIFT LEAD MANAGER
Taco Bell
Dunkirk, MD
10.2020 - 08.2021
- Established and maintained positive and professional employee relationships
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
- Addressed customer complaints and resolved conflicts
- Trained and supervised new staff members
- Promoted store specials and limited-time offers to customers
- Tracked store inventories and replenished item levels by ordering new products
- Implemented corrective actions for substandard employee performance
- Taught newly hired team members and shift managers business policies and procedures
- Promoted customer satisfaction by addressing complaints and issuing refunds
- Tracked employee progress and implemented corrective actions to minimize mistakes and promote growth
- Maintained knowledge of store products and services to make recommendations to customers.
Education
BACHELOR OF SCIENCE (B.S.) IN ZOOLOGY CANDIDATE -
University of Maine
05.2025
Skills
- Attention to Detail
- Time Management
- New Hire Training
- Stocking and Replenishing
- Customer Relationship Management
- Customer Interaction
- Animal Care
- Adaptable and Flexible
- Safety Control
- Behavior Observation
- Care Monitoring
Awards
- Deans List
Extracurricular Activities
Pre-vet club
Timeline
Kennel Attendant
Kindred Spirits Veterinary Clinic
11.2023 - Current
ASSOCIATE
PetSmart
11.2021 - Current
SHIFT LEAD MANAGER
Taco Bell
10.2020 - 08.2021
BACHELOR OF SCIENCE (B.S.) IN ZOOLOGY CANDIDATE -
University of Maine
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