Olivia Gilfoyle
Tampa,FL
Summary
I'm a driven professional with a proven track record excelling in customer service and document management, notably at In-Home Companions. I demonstrated ability to streamline operations, enhance client satisfaction, and improve care quality. Skilled in Microsoft Excel and office administration, with a knack for organizational efficiency. I've achieved a significant increase in successful private care case assignments through exceptional administrative support and team coordination.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administration Assistant
In-Home Companions
01.2022 - 09.2023
- Recruited and onboarded new hires
- Organized and filed documents
- Oversaw new private care cases
- Communicated with clients and employees to ensure smooth operations
- Assigned employees to private care cases
- Coordinated training sessions for new hires
- Managed employee schedules for private care cases
Private Caregiver
In-Home Companions
01.2020 - 01.2022
- Provided exceptional 24-hour in-home care to select clients
- Assisted clients with daily activities, meals, cleaning, and healthcare needs
- Administered medications and monitored client's health and safety
- Developed strong relationships with clients and their families
- Maintained a clean and organized living environment for clients
- Communicated effectively with healthcare professionals and family members to ensure comprehensive care for clients
Med Tech Supervisor
The Whitcomb Senior Living Community
01.2018 - 01.2020
- Administered medications, including narcotics, to residents at the center
- Ensured accurate and timely documentation of medication administration
- Monitored and maintained the health and safety of patients
- Conducted daily vital sign assessments
- Oversaw medication inventory and ordering
- Provided training and supervision to staff members on medication administration procedures
Education
Bachelor of Applied Science -
Grand Valley State University
Grand Rapids, MI04.2023
Associate of Applied Science - Radiology
Lake Michigan College
Benton Harbor, MI04.2021
General Education -
Saint Joseph High School
Saint Joseph, MI05.2020
Skills
- Customer service
- Document Management
- Office Administration
- Organizational skills
- Microsoft excel
- Administrative Support
Certification
- CNA - Certified Nurse Assistant
Timeline
Administration Assistant
In-Home Companions
01.2022 - 09.2023
Private Caregiver
In-Home Companions
01.2020 - 01.2022
Med Tech Supervisor
The Whitcomb Senior Living Community
01.2018 - 01.2020
General Education -
Saint Joseph High School
- CNA - Certified Nurse Assistant
Bachelor of Applied Science -
Grand Valley State University
Associate of Applied Science - Radiology
Lake Michigan College
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