OLIVIA GRANT - PATRICK
Freeport,Bahamas
Summary
Experienced in cash handling and customer service, maintaining accuracy and efficiency in transactions. Bringing reliability, professionalism, and teamwork orientation to diverse roles. Offering skills in fraud detection, data entry efficiency, and effective communication for versatile job opportunities.
Overview
25
25
years of professional experience
1
1
Certification
Work History
SECRETARY
TT CONSTRUCTION COMPANY
06.2014 - 08.2025
- Answered incoming calls promptly and professionally, routing messages as needed.
- Greeted visitors warmly upon arrival at the office; provided friendly customer service.
- Performed data entry and generated reports.
- Developed and maintained effective working relationships with clients, vendors, and staff.
- Facilitated requests by answering or referring customer inquiries in person or on telephone.
- Organized office supplies inventory to ensure timely ordering of materials when necessary.
- Established work procedures and schedules and kept track of daily work of clerical staff.
- Developed and implemented efficient filing systems to organize documents for easy retrieval.
CAGE CASHIER I
RESORT WORLD CASINO
01.2012 - 04.2014
- Maintaining accurate records of cash transactions in accordance with established procedures.
- Converting currency into requested combinations bills and chips for patrons
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
- Conducted regular audits on cage balances, verifying accuracy and identifying any discrepancies promptly for resolution.
CASHIER
ISLAND SEAS RESORT
01.2001 - 05.2006
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Built and maintained positive working relationships with co-workers.
- Developed strong customer service skills by providing efficient and accurate service.
- Accurately processed customer payments using cash, credit cards, and checks.
Education
High School Diploma -
EIGHT MILE ROCK HIGH SCHOOL
06.1995
No Degree -
MIAMI DADE COMMUNITY COLLEGE
Skills
- Patience and tolerance
- Reliability and punctuality
- Professionalism and courtesy
- Data entry efficiency
- Cash handling
- Cash handling expertise
- Teamwork orientation
- Fraud detection
- Cash drawer balancing
- POS systems
Certification
Microsoft & Quick Books
Awards
Customer ServicesSales & Customer ServiceCustomer Satisfaction Star
Work Preference
Work Type
Full TimeLocation Preference
On-SiteTimeline
SECRETARY
TT CONSTRUCTION COMPANY
06.2014 - 08.2025
CAGE CASHIER I
RESORT WORLD CASINO
01.2012 - 04.2014
CASHIER
ISLAND SEAS RESORT
01.2001 - 05.2006
High School Diploma -
EIGHT MILE ROCK HIGH SCHOOL
No Degree -
MIAMI DADE COMMUNITY COLLEGE