Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Graziano

Maplewood,NJ

Summary

Driven and passionate job seeker with strong people skills eager to secure customer service position and further industry knowledge. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Marketing Intern

FFP Wealth Managment
06.2022 - 08.2023
  • Contributed to the creation of compelling content for company blog, newsletter, and website.
  • Coordinated with graphic designers to produce visually appealing advertising materials for print and digital media.
  • Delivered weekly reports summarizing achievements and key performance indicators assisting management decision-making processes.
  • Updated company profiles on multiple online platforms as part of reputation management strategy ensuring positive brand image.

Food and Beverage Attendant

Mochi Moly
06.2021 - 02.2022
  • Promoted high customer satisfaction by answering questions and resolving problems with knowledgeable and friendly service.
  • Kept check-out areas clean, organized, and well-stocked to maintain a clean establishment.
  • Maintained accuracy while handling payments, giving change, and printing receipts
  • Relayed orders to kitchen and delivered food to guests, fulfilling additional requests to maximize guest satisfaction.

Dance Studio Receptionist

Studio 509
12.2020 - 04.2021
  • Contributed to team success by cross-training in various roles, providing backup support when necessary.
  • Maintained a neat studio and reception area by cleaning studio floors, mirrors, equipment, and organizing materials.
  • Used strong telephone etiquette, effectively handling difficult calls, supplying callers with office addresses and directions, employee email, and answering further questions.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

High School Diploma -

Columbia High School
Maplewood, NJ
06.2024

Skills

Customer Service Skills

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Timeline

Marketing Intern

FFP Wealth Managment
06.2022 - 08.2023

Food and Beverage Attendant

Mochi Moly
06.2021 - 02.2022

Dance Studio Receptionist

Studio 509
12.2020 - 04.2021

High School Diploma -

Columbia High School

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Olivia Graziano