Olivia Guerin
Colorado Springs,CO
Summary
Hardworking and reliable with strong organizational skills. Ready to help the team achieve company goals while always striving to enhance operational efficiency and team performance.
Overview
8
8
years of professional experience
Work History
General Manager
Luchals-Fountain
02.2024 - Current
- Assisted in recruiting, hiring, and training initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Recruited, hired and trained team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Formulated policies and procedures to streamline operations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored daily cash deposits and managed cash drawers
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Developed and implemented strategies to increase sales and profitability.
Lead Server/Front of House Manager
Jake And Telly's Greek Taverna
02.2023 - 11.2023
Food Expediter
Jake And Telly's Greek Taverna
06.2019 - 11.2023
Server
Jake And Telly's Greek Taverna
05.2021 - 02.2023
Hostess/Busser
Jake And Telly's Greek Taverna
06.2016 - 05.2021
Education
High School Diploma -
Palmer High School
Colorado Springs, CO05-2021
Skills
- Customer service
- Troubleshooting
- Leadership
- Adaptable
- Complaint resolution
- Food safety
- Food plating and presentation
- Policy/program development
- Staff training/development
- TOAST point of sales system
Timeline
General Manager
Luchals-Fountain
02.2024 - Current
Lead Server/Front of House Manager
Jake And Telly's Greek Taverna
02.2023 - 11.2023
Server
Jake And Telly's Greek Taverna
05.2021 - 02.2023
Food Expediter
Jake And Telly's Greek Taverna
06.2019 - 11.2023
Hostess/Busser
Jake And Telly's Greek Taverna
06.2016 - 05.2021
High School Diploma -
Palmer High School
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