Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Olivia Guice-Bergsen

Olivia Guice-Bergsen

Reno,NV

Summary

I have 2 years experience as a detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.

Overview

1823
1823
years of professional experience
1
1
Certification

Work History

CNA

Reno, NV
03.2024 - Current
  • Demonstrated excellent customer service skills when interacting with patients, families and guests
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Upheld infection control and prevention policies across different patient-facing areas.

Phlebotomist

Reno, NV
02.2024 - 03.2024
  • Verified patient information prior to specimen collection
  • Performed venipuncture and other blood collection procedures according to established standards
  • Prepared and packaged specimens for courier transport.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Certified Nursing Assistant

Reno, NV
10.202 - 11.2021
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output
  • Reported changes in patient condition to registered nurse or physician.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Education

Phlebotomy -

Carrington College
Reno, NV
10.2021

Skills

  • HIPAA Compliance
  • Medical Records Management
  • Data Entry
  • Infection Control
  • Specimen handling
  • Venipuncture Expertise
  • Sanitation and sterilization
  • End of life care
  • Electronic Charting
  • Geriatric Care
  • Medical terminology knowledge

Certification

  • Cna license, cna033952, 02/25/2026
  • Phlebotomy license, 70612-AL-0, 02/08/2025
  • NHA, L7F5s3Q8, 01/28/2026
  • CPR card, 01/29/2026

Timeline

CNA

Reno, NV
03.2024 - Current

Phlebotomist

Reno, NV
02.2024 - 03.2024

Phlebotomy -

Carrington College

Certified Nursing Assistant

Reno, NV
10.202 - 11.2021

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Olivia Guice-Bergsen