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Olivia Hardy
Colchester,VT
Work Preference
Summary
Results-driven Asset Protection Specialist with extensive experience at Target, adept in loss prevention strategies and crisis management. Proven track record in reducing inventory shrinkage through effective surveillance techniques and fostering teamwork. Skilled in incident reporting and maintaining professionalism, ensuring a secure shopping environment while delivering exceptional customer service.
Overview
2
2
years of professional experience
Work History
Asset Protection Specialist
Target
155 Dorset Street
08.2024 - Current
- Monitored store premises to detect and prevent theft or suspicious activities.
- Conducted routine audits to ensure compliance with asset protection policies.
- Collaborated with team members to implement loss prevention strategies effectively.
- Assisted in training staff on security protocols and emergency response procedures.
- Analyzed incident reports to identify trends and recommend corrective actions.
- Utilized surveillance systems to monitor customer behavior and enhance safety measures.
- Engaged with customers to provide exceptional service while maintaining vigilance against theft.
- Coordinated emergency response plans during crisis situations such as natural disasters or power outages, ensuring minimal disruption to business operations while maintaining employee safety.
- Supported investigations by gathering evidence and documenting findings accurately.
- Reviewed security footage regularly as part of daily responsibilities to detect any suspicious activities requiring further investigation.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Partnered with local law enforcement agencies to address external theft and promote a secure shopping environment for customers.
- Collaborated with management to develop and implement effective theft-deterrent policies and procedures.
- Utilized data analysis tools to identify trends in theft activity, enabling proactive measures to be taken against potential threats.
- Developed strong working relationships with store employees, fostering a culture of accountability in protecting company assets.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Reduced inventory shrinkage through strategic planning and diligent monitoring of high-risk areas.
- Demonstrated industry-standard interrogation skills, conducted interviews and collected evidence and documentation for internal investigations.
- Reported hazardous or unsafe conditions to management to reduce risk of injury.
- Maintained accurate records of all incidents, ensuring proper documentation for future reference and analysis.
- Streamlined communication channels between asset protection team members for improved efficiency in response times.
- Ensured compliance with federal, state, and company regulations regarding workplace safety and loss prevention.
- Improved store safety by conducting regular risk assessments and addressing potential hazards promptly.
- Assisted in the recovery of stolen merchandise by coordinating efforts with other retail stores in the area, strengthening partnerships within the community.
- Assisted in the hiring and training of new asset protection team members, ensuring a consistent level of excellence across all personnel.
- Led physical security and safety culture through training and by promoting safe and secure standards.
- Maintained a professional demeanor when interacting with customers, employees, and law enforcement officials during investigations or incidents.
- Wrote reports outlining activities and results.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Patrolled store departments to check for suspicious activities.
- Checked CCTV for evidence of shoplifting.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Contacted local authorities and apprehended shoplifters.
- Wrote reports for internal and external crime, burglary, or theft.
- Kept patrons and employees safe and from criminal activity.
Education
High School Diploma -
Colchester High School
Colchester, VT06-2010
Skills
Video monitoring
- Risk management
- Crisis management
- Investigation techniques
- Security management
- Asset recovery
- Security training
- CCTV monitoring
- Detail-oriented
- Loss prevention experience
- Team Training
- Report writing
- Report writing skills
- Loss prevention strategies
- Interrogation and interviewing
- Physical detention of suspects
- Excellent communication
- Credit card & check fraud
- CCTV tracking
- Department reviews
- Loss prevention background
- Shoplifter apprehension
- Security systems expertise
- Teamwork and collaboration
- Problem-solving
- Customer service
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Problem-solving abilities
- Critical thinking
- Video monitoring
- Organizational skills
- Team collaboration
- Team leadership
- Effective communication
- Active listening
- Adaptability and flexibility
- Decision-making
- Relationship building
- Professional ethics
- Team building
- Trend analysis
- Safety protocols
- Task prioritization
- Incident documentation
- Self motivation
- Conflict resolution
- Theft prevention
- Risk assessment
- Staff training
- Continuous improvement
Internal audits
Physical security
Incident reporting
Crisis management
Security management
Security training
Asset recovery
CCTV monitoring
Detail-oriented
Loss prevention experience
Surveillance techniques
Team Training
Report writing
Department patrols
Loss prevention strategies
Report writing skills
Loss prevention
Trend analysis
Interrogation and interviewing
CCTV tracking
Loss prevention background
Shoplifter apprehension
Credit card & check fraud
Physical detention of suspects
Teamwork
Teamwork and collaboration
Customer service
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Critical thinking
Excellent communication
Organizational skills
Team leadership
Active listening
Effective communication
CCTV systems
Decision-making
Relationship building
Professional ethics
Team building
Safety protocols
Incident documentation
Self motivation
Interpersonal skills
Conflict resolution
Risk assessment
Professionalism
Interpersonal communication
Theft prevention
Staff training
Strategic planning
Physical stamina
Written communication
Retail operations
Professional demeanor
Problem-solving aptitude
Timeline
Asset Protection Specialist
Target
08.2024 - Current
High School Diploma -
Colchester High School