Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Harrell

Cary,NC

Summary

Dedicated and detailed oriented paralegal with experience supporting attorneys in a variety of legal practice areas. Skilled in writing, conducting research, drafting legal documents, and managing case files. Adept at managing large caseloads, meeting deadlines, and improving overall case efficiency, with a strong commitment to accuracy, attention to detail, and client satisfaction.


Overview

6
6
years of professional experience

Work History

Paralegal

Pierce Law Group, PLLC.
12.2023 - Current
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Edited and proofread legal documents to verify accuracy.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Prepared legal briefs, motions, and pleadings.
  • Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
  • Used ClioManage for all client case matter and time recording.
  • Used the E-Courts system for filing and retrieving documents.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.

Intern

Clerk Of Superior Court Watauga County
05.2023 - 08.2023
    • Preparing and examining legal documents
    • Assisting the public and legal staff.
    • Gathered, organized and input information into digital database.
    • Sorted and organized files, spreadsheets, and reports.
    • Performed routine data entry or document management.
    • Maintained court dockets and updated the disposition of cases after court hearings and trials.
    • Assisted in drafting professional court correspondence to facilitate legal proceedings.
    • Provided assistance to attorneys and court personnel in the courtroom
    • Reviewed court documents to process subpoenas, motions, and pleadings.

Guest Services Associate

Towneplace Suites By Marriott
08.2021 - 11.2023
  • Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Used internal software to process reservations, check-ins and check-outs.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Oversaw fast-paced front desk operations and guests' needs at a busy facility with 92 rooms.

Fine Dining Server and Bartender

Tug's Proper Restaurant And Bar
04.2018 - 08.2021
  • Worked collaboratively as a team member to ensure all customer needs are met and restaurant service standards are maintained.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Served high customer volumes during special events, nights, and weekends- up to 200 guests.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.

Guest Services Associate

Rhode's Motor Lodge- LODEN Hospitality
08.2023 - 12.2023
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Collected room deposits, fees, and payments.
  • Created and managed reservations through Opera Cloud.

Education

Paralegal Certificate - Paralegal Studies

University of North Carolina At Charlotte
Charlotte, NC
11.2023

Bachelor of Science - Sociology- Concentration in Criminology And Law

Appalachian State University
Boone, NC
08.2023

Skills

  • Ability to analyze qualitative and quantitative data through research and communicate the results of data findings in an effective manner
  • Critical thinking and analysis skills
  • Preparing, writing, and examining legal documents
  • Case file preparation and management
  • Effective conflict management
  • Administrative and client support
  • Time management
  • Technological applications- LexisNexis, Google, and Microsoft
  • Exceptional writing and reading comprehension
  • Legal research
  • Legal and court processes
  • Calendaring and scheduling

Timeline

Paralegal

Pierce Law Group, PLLC.
12.2023 - Current

Guest Services Associate

Rhode's Motor Lodge- LODEN Hospitality
08.2023 - 12.2023

Intern

Clerk Of Superior Court Watauga County
05.2023 - 08.2023

Guest Services Associate

Towneplace Suites By Marriott
08.2021 - 11.2023

Fine Dining Server and Bartender

Tug's Proper Restaurant And Bar
04.2018 - 08.2021

Paralegal Certificate - Paralegal Studies

University of North Carolina At Charlotte

Bachelor of Science - Sociology- Concentration in Criminology And Law

Appalachian State University
Olivia Harrell