Olivia Hendrix
Mobile,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Community Director
Rangewater Real Estate
02.2023 - Current
- Oversaw facilities maintenance and repairs to improve resident quality of life.
- Developed and implemented unique and engaging activities for residents.
- Streamlined administrative processes, resulting in a more efficient workflow for staff members.
- Developed partnerships with local businesses and organizations to enhance community offerings.
- Implemented innovative marketing strategies to attract new residents and increase occupancy rates.
- Monitored market trends to inform pricing strategies that maximized revenue potential without sacrificing resident satisfaction.
- Trained newly hired personnel on best practices and essential knowledge required for their roles.
- Supervised on-site staff, providing guidance, training, and performance evaluations as needed.
- Managed budgets for community programs, ensuring optimal allocation of resources for maximum impact.
- Established robust social media presence for the community that attracted new residents.
Assistant Community Director
Rangewater Real Estate
02.2022 - 02.2023
- Conducted property checks and addressed violations with residents.
- Managed administrative functions like month-end close and contract preparation.
- Ensured compliance with fair housing regulations while assisting prospects with the leasing process for a diverse community environment.
- Collected rent and utilities for 270-unit property and maintained a low delinquency rate.
- Collaborated with maintenance staff to prioritize work orders, resulting in timely completion of tasks and increased resident satisfaction.
- Conducted regular property inspections to identify potential maintenance issues, ensuring prompt resolution before escalation.
- Processed and submitted invoices to corporate.
- Developed strong relationships with residents, leading to high renewal rates and positive community atmosphere.
- Established partnerships with local businesses to create exclusive discounts for residents, enriching the overall living experience at the community.
- Maintained a high occupancy rate through effective marketing strategies and thorough follow-up with prospective tenants.
- Assisted with property-wide emergency response plans, ensuring resident safety in the event of unforeseen circumstances.
Marketing Representative
Rangewater Real Estate
06.2021 - 02.2022
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Created reports to track performance of marketing campaigns and suggest improvements.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
- Conducted market research and analysis to identify consumer trends and preferences.
- Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
- Distributed advertising and marketing collateral to store locations.
- Created and launched campaigns across digital and traditional channels to drive sales.
- Created and implemented customer loyalty programs to increase customer retention and loyalty.
- Enhanced brand identity through consistent messaging across all channels, including print collateral, website content, and social media profiles.
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
Child and Nutrition Intern
Feeding The Gulf Coast
06.2019 - 08.2019
- Increased awareness of proper nutrition among the community through educational presentations and workshops.
- Created marketing materials highlighting the benefits of good nutrition for distribution within the community or at special events.
- Streamlined communication between clients and nutrition providers, creating a seamless experience for all involved parties.
- Educated clients on healthy eating habits, leading to improved overall wellness and lifestyle choices.
- Developed culturally sensitive meal plans for diverse populations, ensuring accessibility and adherence to dietary guidelines.
- Utilized evidence-based research to inform the development of nutritional interventions, promoting best practices within the field.
- Conducted nutritional assessments and provided recommendations to healthcare professionals for optimum patient care.
Education
Master of Science - Public Administration
Auburn University
Auburn, AL12.2024
Bachelor of Arts - Sociology
Auburn University
Auburn, AL05.2021
Skills
- Performance Improvement
- Partnership Development
- Event Planning
- Document Management
- Budget Administration
- Activity Planning
- Strategic Planning
- Project Management
- Marketing Strategy
- Social Media Management
- Conflict Resolution
- Community Outreach
- Performance Metrics
- Stakeholder Engagement
- Time Management
- Board Relations
- Cultural Competency
- Data Entry
- Tax Liability Calculation
- Staff Management
- Customer Service
Timeline
Community Director
Rangewater Real Estate
02.2023 - Current
Assistant Community Director
Rangewater Real Estate
02.2022 - 02.2023
Marketing Representative
Rangewater Real Estate
06.2021 - 02.2022
Child and Nutrition Intern
Feeding The Gulf Coast
06.2019 - 08.2019
Master of Science - Public Administration
Auburn University
Bachelor of Arts - Sociology
Auburn University