Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Hendrix

Mobile,AL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Community Director

Rangewater Real Estate
02.2023 - Current
  • Oversaw facilities maintenance and repairs to improve resident quality of life.
  • Developed and implemented unique and engaging activities for residents.
  • Streamlined administrative processes, resulting in a more efficient workflow for staff members.
  • Developed partnerships with local businesses and organizations to enhance community offerings.
  • Implemented innovative marketing strategies to attract new residents and increase occupancy rates.
  • Monitored market trends to inform pricing strategies that maximized revenue potential without sacrificing resident satisfaction.
  • Trained newly hired personnel on best practices and essential knowledge required for their roles.
  • Supervised on-site staff, providing guidance, training, and performance evaluations as needed.
  • Managed budgets for community programs, ensuring optimal allocation of resources for maximum impact.
  • Established robust social media presence for the community that attracted new residents.

Assistant Community Director

Rangewater Real Estate
02.2022 - 02.2023
  • Conducted property checks and addressed violations with residents.
  • Managed administrative functions like month-end close and contract preparation.
  • Ensured compliance with fair housing regulations while assisting prospects with the leasing process for a diverse community environment.
  • Collected rent and utilities for 270-unit property and maintained a low delinquency rate.
  • Collaborated with maintenance staff to prioritize work orders, resulting in timely completion of tasks and increased resident satisfaction.
  • Conducted regular property inspections to identify potential maintenance issues, ensuring prompt resolution before escalation.
  • Processed and submitted invoices to corporate.
  • Developed strong relationships with residents, leading to high renewal rates and positive community atmosphere.
  • Established partnerships with local businesses to create exclusive discounts for residents, enriching the overall living experience at the community.
  • Maintained a high occupancy rate through effective marketing strategies and thorough follow-up with prospective tenants.
  • Assisted with property-wide emergency response plans, ensuring resident safety in the event of unforeseen circumstances.

Marketing Representative

Rangewater Real Estate
06.2021 - 02.2022
  • Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
  • Created reports to track performance of marketing campaigns and suggest improvements.
  • Strengthened outreach by coordinating events to maximize marketing initiatives.
  • Conducted market research and analysis to identify consumer trends and preferences.
  • Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
  • Distributed advertising and marketing collateral to store locations.
  • Created and launched campaigns across digital and traditional channels to drive sales.
  • Created and implemented customer loyalty programs to increase customer retention and loyalty.
  • Enhanced brand identity through consistent messaging across all channels, including print collateral, website content, and social media profiles.
  • Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.

Child and Nutrition Intern

Feeding The Gulf Coast
06.2019 - 08.2019
  • Increased awareness of proper nutrition among the community through educational presentations and workshops.
  • Created marketing materials highlighting the benefits of good nutrition for distribution within the community or at special events.
  • Streamlined communication between clients and nutrition providers, creating a seamless experience for all involved parties.
  • Educated clients on healthy eating habits, leading to improved overall wellness and lifestyle choices.
  • Developed culturally sensitive meal plans for diverse populations, ensuring accessibility and adherence to dietary guidelines.
  • Utilized evidence-based research to inform the development of nutritional interventions, promoting best practices within the field.
  • Conducted nutritional assessments and provided recommendations to healthcare professionals for optimum patient care.

Education

Master of Science - Public Administration

Auburn University
Auburn, AL
12.2024

Bachelor of Arts - Sociology

Auburn University
Auburn, AL
05.2021

Skills

  • Performance Improvement
  • Partnership Development
  • Event Planning
  • Document Management
  • Budget Administration
  • Activity Planning
  • Strategic Planning
  • Project Management
  • Marketing Strategy
  • Social Media Management
  • Conflict Resolution
  • Community Outreach
  • Performance Metrics
  • Stakeholder Engagement
  • Time Management
  • Board Relations
  • Cultural Competency
  • Data Entry
  • Tax Liability Calculation
  • Staff Management
  • Customer Service

Timeline

Community Director

Rangewater Real Estate
02.2023 - Current

Assistant Community Director

Rangewater Real Estate
02.2022 - 02.2023

Marketing Representative

Rangewater Real Estate
06.2021 - 02.2022

Child and Nutrition Intern

Feeding The Gulf Coast
06.2019 - 08.2019

Master of Science - Public Administration

Auburn University

Bachelor of Arts - Sociology

Auburn University

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Olivia Hendrix