Olivia Hetfield
Mechanicville,NY
Summary
BA in Anthropology and Globalization Studies with a French Language minor. Archaeology field experience as well as museum experience. I am hoping to continue my education and expand on my experiences through the MS in Human Skeletal Biology at New York University.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
The Endzone
Mechanicville, NY
02.2025 - Current
- Answered phones and greeted customers.
- Took orders in a timely manner and made sure that all customer requests were met to the best of the restaurant's abilities.
- Aided in hosting and serving community events and fundraisers.
Server
Gus’ Red Hots
Plattsburgh, NY
07.2022 - 12.2024
- Managed up to 10 tables in a fast-paced manner.
- Assisted in training new employees.
- Aided in counting the till and closing the restaurant.
- Greeted customers, answered their questions, and explained menu items as needed.
Volunteer Museum Docent/Research Assistant
Samuel de Champlain History Center
Champlain, NY
06.2024 - 10.2024
- Collaborated with museum staff to create engaging exhibits.
- Researched artifacts to properly catalog in museum databases and to maintain an accurate understanding of historical context.
- Led group and individual tours making sure to accurately describe artifacts and exhibits.
Event Server
The Pavillion at Harmony
Port Kent, NY
06.2024 - 09.2024
- Responded to guests requests and inquiries to provide quality customer service.
- Set up and Broke down event settings in a timely manner and according to the events’ schedules.
- Ensured that all food and drink stationed were attended to and promptly replenished.
Prep Cook
North Country Camps
Keeseville, NY
07.2015 - 08.2021
- Stocked kitchen with necessary supplies.
- Sanitized workstation at end of shift to minimize risk of food-borne illnesses.
- Monitored temperatures of prepared food and cold-storage areas.
- Prepared and served meals for over one hundred people, up to three times a day.
- Kept records of, and prepared foods according to dietary and allergy restrictions.
Archaeology Field School
Sanisera Institute
Menorca, Spain
11.2024 - 12.2024
- Completed the excavation of skeletal remains.
- Used lab work to study the skeletal remains to determine key details about the individuals.
- Kept detailed records of the site and my findings using standard archaeological methods.
- Learned how to properly label and handle archaeological discoveries.
Education
Bachelors of Art - Anthropology, Globalization Studies
University At Albany
Albany, NY06.2022
Skills
- Artifact handling and preservation
- Leading tours and presenting artifacts/information
- Understanding of archaeological field methods
- Database entry (Past Perfect)
- Guest relations/Customer service
- Intermediate French Skills
Certification
Dean's List 2018-2022
Marcia Goldman Mayer Award 2021
Pi Delta Phi National French Honor Society
Languages
French
Professional Working
Timeline
Server
The Endzone
02.2025 - Current
Archaeology Field School
Sanisera Institute
11.2024 - 12.2024
Volunteer Museum Docent/Research Assistant
Samuel de Champlain History Center
06.2024 - 10.2024
Event Server
The Pavillion at Harmony
06.2024 - 09.2024
Server
Gus’ Red Hots
07.2022 - 12.2024
Prep Cook
North Country Camps
07.2015 - 08.2021
Bachelors of Art - Anthropology, Globalization Studies
University At Albany