Pool Server
McAllen Country Club
McAllen, TX
05.2022 - 10.2022
- Attended regular staff meetings to stay updated on new menu items or promotions.
- Assisted with setting up and breaking down dining areas before and after shifts.
- Assisted kitchen staff with stocking ingredients for menu items when necessary.
- Cleared dishes, silverware and glassware from tables as needed.
- Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
- Delivered food to tables in a timely manner while ensuring accuracy of orders.
- Maintained cleanliness of the restaurant by wiping tables, sweeping floors and organizing seating area.
- Provided friendly and courteous service to customers at all times.
- Addressed food complaints with kitchen staff and promptly served replacement menu items.
- Organized side work tasks such as restocking utensils or refilling condiments.
- Stocked service stations with ice, napkins and straws.
- Participated in ongoing training to enhance job skills and knowledge.
- Answered questions about menu items and provided recommendations when requested.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
- Conducted closing duties such as cleaning stations, counting money drawers.
- Shared thorough knowledge of menu items and cooking methods with customers.
- Replenished condiments, beverages, ice and other supplies throughout shift.
- Resolved guest complaints to maintain complete customer satisfaction.
- Delivered products to customer locations on time.
- Completed day-to-day duties accurately and efficiently.
