Olivia Holbrooks
Anderson,SC
Summary
Organized and dependable candidate successful and managing multiple priorities with a positive attitude. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Scheduler
Superior Billing Solutions
10.2022 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Answered phone calls and messages for 10-physician primary care medical facility, scheduling appointments and handling patient inquiries.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Office Assistant
Big Water Marina
03.2022 - 10.2023
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Drafted common document templates for use by executives and employees.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Kitchen Staff Member
Rick Erwin's Clemson
09.2020 - 08.2021
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Learned other teammates' work tasks to train as backup.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Combined ingredients according to precisely written recipes to produce top-quality food and minimized preparation time and food waste.
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
Cashier/Customer Service
BILO
03.2020 - 03.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
AS - Business Administration And Management
Tri-County Technical College
High school diploma -
Pendleton High School
Skills
- Data Entry
- Key Relationship Development
- Microsoft Office Suite
- Client Satisfaction
- Telephone Management
- Effective Multitasking
- Time Management
Additional Information
- Willing to relocate
- Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really want to do something, you'll find a way.If you don't, you'll find an excuse.
Jim Rohn
Timeline
Scheduler
Superior Billing Solutions
10.2022 - Current
Office Assistant
Big Water Marina
03.2022 - 10.2023
Kitchen Staff Member
Rick Erwin's Clemson
09.2020 - 08.2021
Cashier/Customer Service
BILO
03.2020 - 03.2021
AS - Business Administration And Management
Tri-County Technical College
High school diploma -
Pendleton High School
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