Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Olivia Holden

Spokane,WA

Summary

Results-driven professional with extensive experience in office administration, student engagement, policy development, and compliance. Skilled in managing sensitive student data, facilitating communication, and ensuring efficient operations. Seeking to leverage my background in administrative support and records management.

Overview

4
4
years of professional experience

Work History

Enrollment and Grading Specialist

Spokane Falls Community College
Spokane, WA
03.2025 - Current
  • Evaluated student work for adherence to grading standards and criteria.
  • Collaborated with faculty to ensure consistency in grading practices and policies.
  • Maintained accurate records of grades and student performance data.
  • Verified student records for accuracy and completeness prior to grading.
  • Utilized technology such as spreadsheets, databases, and online resources in order to track student progress over time.
  • Consulted regularly with school counselors about any issues or concerns related to student performance in the classroom setting.

Executive Assistant, Finance and Landscape Architecture

Bernardo Wills
Spokane, WA
11.2024 - 03.2025
  • Provide executive support to the finance and landscape architecture teams, managing administrative tasks to ensure smooth project operations.
  • Oversee project management tasks, including managing timelines, budgets, and resources for landscape architecture projects, ensuring that all deadlines and financial milestones are met.
  • Liaise with various departments to coordinate resources and resolve conflicts, fostering collaboration across teams.
  • Implement efficient office procedures and financial tracking systems, ensuring that all reporting and documentation are organized and up to date.

Engineering Secretary

Transportation Improvement Board
Olympia, WA
08.2023 - 11.2024
  • Collaborate with stakeholders to develop and implement policies, procedures, and reports, ensuring compliance with federal regulations.
  • Assist with the management of student projects, tracking data, and ensuring policies are followed while maintaining accurate records.
  • Serve as a resource for staff and stakeholders, providing clear communication regarding policies, and project updates.
  • Coordinate and transcribe meeting minutes, ensuring clear documentation of discussions that impact project planning and execution.

Zoning and Permitting Specialist

Mastec Network Solutions
Itasca, Remote Position
04.2022 - 07.2023
  • Managed project timelines, documentation, and financial obligations, ensuring compliance with regulatory standards.
  • Facilitated communications and collaborations with external stakeholders, ensuring smooth permitting processes, and consistent application of policies.
  • Built relationships with diverse groups, ensuring inclusivity in policy enforcement, and addressing stakeholder needs effectively.

Executive Assistant, College of Education and Counseling

Saint Martin's University
Lacey, WA
02.2021 - 04.2022
  • Managed confidential records and student information, ensuring compliance with FERPA, and other regulations.
  • Assisted in the development of policies related to student conduct, ensuring alignment with institutional values.
  • Provided support for conflict resolution, policy education, and served as a resource for faculty and staff regarding student rights and responsibilities.
  • Collaborated with faculty and staff to ensure effective communication and student engagement, building a positive and supportive learning environment.
  • Coordinated executive schedules and managed calendar appointments efficiently.

Education

Bachelor of Arts - English

Saint Martin's University
Lacey, WA
01.2020

Skills

  • Student record management
  • Data entry and analysis
  • FERPA compliance
  • Microsoft Office Suite
  • Verbal and written communication
  • Cross-departmental collaboration
  • Process improvement
  • Project management
  • Conflict resolution and customer service
  • Detail orientation

References

Bernard Dumyahn
Zoning and Permitting Project Manager, Mastec Network Solutions
1351 Irving Park Rd, Itasca, IL 60143
Phone: (815) 252-1667
Email: Bernard.Dumyahn@mastec.com
Immediate Supervisor | 04/01/2022 – 07/01/2023

Chris Workman
Deputy Director, Transportation Improvement Board
505 Union Ave SE, Suite 350, Olympia, WA 98501
Phone: (360) 713-1405
Email: chrisw@tib.wa.gov
Immediate Supervisor and Supported Executive | 08/01/2023 – 11/01/2024

Jeff Crane
Former Dean, College of Education and Counseling, Saint Martin’s University
1 Harpst St., Arcata, CA 95521
Phone: (832) 248-9232
Email: Jeffrey.Crane@humboldt.edu
Immediate Supervisor and Supported Executive | 02/01/2021 – 04/01/2022

Maxine Dumyahn
Compliance Supervisor, Mastec Network Solutions
1351 Irving Park Rd, Itasca, IL 60143
Phone: (815) 252-5917
Email: Maxine.Dumyahn@mastec.com
Coworker | 04/01/2022 – 07/01/2023

Timeline

Enrollment and Grading Specialist

Spokane Falls Community College
03.2025 - Current

Executive Assistant, Finance and Landscape Architecture

Bernardo Wills
11.2024 - 03.2025

Engineering Secretary

Transportation Improvement Board
08.2023 - 11.2024

Zoning and Permitting Specialist

Mastec Network Solutions
04.2022 - 07.2023

Executive Assistant, College of Education and Counseling

Saint Martin's University
02.2021 - 04.2022

Bachelor of Arts - English

Saint Martin's University

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