Olivia Houle
Wallingford,CT
Summary
Results-driven Sales Associate known for productivity and efficient task completion. Specialization in customer relationship management, product knowledge, and effective communication. Excels in active listening, problem-solving, and adaptability to drive sales success, and for the benefit of my professional education.
Overview
6
6
years of professional experience
Work History
Landscaper
The Blissful Handyman
Lisbon, CT
01.2021 - Current
- Conducted outdoor labor tasks such as placing mulch and rocks, constructing walkways, decks, patios, and planting vegetation to enhance landscape aesthetics.
- Utilized power tools and heavy equipment to complete landscaping projects efficiently.
- Executed labor-intensive outdoor tasks in extreme weather, lifting 50-100lbs and adhering to instructions under supervision.
- Installed doors and storm doors for residential properties.
- Part-time.
Sales Associate
Postal Annex - AJ Logistics
Wallingford, CT
01.2025 - 09.2026
- Assisted customers with product returns, coordinated auction shipping and packing, processed shipments and drop-offs, and contributed to monthly sales goals.
- Delivered quality customer service, accurately packed and shipped orders, and addressed customer inquiries to enhance customer relations.
- Followed strict packing and shipping guidelines to support safety, quality, and customer satisfaction.
- Developed sales and marketing skills while enhancing computer literacy, leadership, time management, and resilience.
- Used fax, copying, scanning, and printing equipment.
- Part-time, Full-time.
Package Handler/ Loader
FedEx
Middletown, CT
06.2024 - 07.2026
- Loaded packages (1-150lbs), ensured safe handling and met delivery schedules.
- Loaded packages into designated trailers/trucks while collaborating with co-workers to streamline loading process.
- Coordinated with team members and supervisors to meet operational goals.
- Acquired experience in a fast-paced overnight environment.
- Part-time.
Hostess and Server
The Andrea Beach Bar
Westerly, RI
04.2021 - 08.2021
- Utilized customer service skills to enhance guest/ customer experiences in the food service industry.
- Demonstrated professionalism while managing reservations and executing front/back house tasks, contributing to smooth operations.
- Completed 8–10 hour shifts including opening/closing duties and facilitating guest check-ins/ outs, ensuring a welcoming environment.
- Full-time.
Education
High School Diploma -
Lyman Hall High School
Wallingford, CT06-2024
Some College (No Degree) - Business-Marketing
Gateway Community College (CT State CC)
New Haven, CTSkills
- Sales Experience
- Communication
- Adaptability
- Register Experience
- Customer Service
- Restaurant & Food Experience
- Warehouse Experience
- Time management
- Problem solving
- Job site safety
- Landscaping
- POS system operation
VOLUNTEERING/COMMUNITY SERVICE
- Midstate Chamber of Commerce, Meriden, CT, 2023, 2024. Collation of mailings for local chamber of commerce, co-ran a booth at the Daffodil Festival promoting the chambers service(s).
- Mike's Automotive Service LLC, North Haven, CT, 2022, 2023. Answered phone inquiries, estimated total maintenance expenses, washed/ cleaned customer vehicles.
Timeline
Sales Associate
Postal Annex - AJ Logistics
01.2025 - 09.2026
Package Handler/ Loader
FedEx
06.2024 - 07.2026
Hostess and Server
The Andrea Beach Bar
04.2021 - 08.2021
Landscaper
The Blissful Handyman
01.2021 - Current
High School Diploma -
Lyman Hall High School
Some College (No Degree) - Business-Marketing
Gateway Community College (CT State CC)