Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Olivia Howard

Olivia Howard

Summary

Organized and reliable administrative professional with leadership experience as an Assistant General Manager in a high-volume environment. Skilled in scheduling, data entry, cash handling, customer service, and maintaining accurate records. Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable managing phone systems, emails, and front-desk duties. Strong communicator with experience supervising teams, resolving issues, and ensuring smooth day-to-day operations. Seeking to bring strong multitasking, coordination, and administrative skills to a professional office setting.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Sonics Drive In
04.2023 - 07.2025
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.

Education

High School Diploma -

Effingham County High School
Springfield
05-2024

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Food safety and sanitation

  • Sales techniques
  • Workflow coordination
  • Customer service
  • Money handling

Certification

Assistant Manager Leader Certification

Interests

  • Baking
  • Cooking
  • Fashion

Timeline

Assistant General Manager

Sonics Drive In
04.2023 - 07.2025

High School Diploma -

Effingham County High School