Olivia Hunter
New Lexington
Summary
Overall morale and productivity are boosted by experience in policy development and staff management procedures. While promoting safety and compliance, they were successful in keeping costs low and employee job satisfaction high. Individual who can work well with senior stakeholders and effectively prioritize tasks as part of a team. Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the business. Employees are directed and motivated to meet challenging performance and quality goals. Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Clear understanding of tasks and as well as skill training. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Veterinary Assistant
Valu Vet Wellness
12.2021 - Current
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Learned computer skills and worked with online systems.
TextFashion Retailer
SHOP on MAIN
04.2021 - 12.2021
- Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online
- Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
Shift Supervisor Trainee
CVS Pharmacy
01.2020 - 12.2021
- Built, supervised, and mentored [Number] teams and leaders in receiving and inbound operations
- Was in charge of inventory and product stock, as well as developing and maintaining inventory controls, which resulted in cost savings and fewer overages
- Assessed the strengths of employees and assigned tasks based on their experience and training.
- Conducted regular inventory checks to maintain adequate stock levels and minimize waste.
- Improved customer satisfaction with prompt service and effective conflict resolution.
Education
Veterinary Technology -
Penn Foster College
Scottsdale, AZPre-Law, Criminology -
Capital University
Bexley, OHHigh School Diploma -
New Lexington High School
New Lexington, OHSkills
- Management information systems
- Risk analysis and management
- Project development and life cycle
- Customer service
- Business Administration
- Problem resolution
- Relationship development
References -
Libbie Wyer- 740 605 5813
Terry Adams- 740 503 1547
Jenny Dillon 740 605 4710
Timeline
Veterinary Assistant
Valu Vet Wellness
12.2021 - Current
TextFashion Retailer
SHOP on MAIN
04.2021 - 12.2021
Shift Supervisor Trainee
CVS Pharmacy
01.2020 - 12.2021
Veterinary Technology -
Penn Foster College
Pre-Law, Criminology -
Capital University
High School Diploma -
New Lexington High School
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