Olivia Huspen
Eau Claire,MI
Summary
Effective manager and problem-solver with talents for customer service, leading, motivating, and moral-building with an in depth understanding of office operations. Skilled in common human resource operations, data entry, and file management with a history in customer service. I'm looking forward to applying my existing training and experiences to new professional challenges.
Overview
8
8
years of professional experience
Work History
Human Resources Coordinator
Southwestern Michigan College
Dowagiac, MI
01.2025 - Current
- Coordinated recruitment processes and scheduled interviews for prospective candidates.
- Managed employee onboarding and training programs to enhance workforce integration.
- Assisted in developing HR policies and procedures to ensure compliance with regulations.
- Maintained employee records and updated HR databases for accuracy and efficiency.
- Facilitated employee engagement activities to promote a positive workplace culture.
- Collaborated with managers to address employee relations issues effectively and promptly.
- Handled confidential information with discretion and sensitivity.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Assisted with recruiting, interviewing, and hiring of new employees.
- Advised managers on disciplinary actions when needed.
- Coordinated benefits administration including health insurance, 401, tuition reimbursement.
Manager & Head Bartender
Tipsee Mare Party Wagon
Eau Claire, MI
01.2019 - Current
- Involved in the planning, decorating and construction of the Tipsee Mare.
- Followed Covid-19 guidelines and kept the business safely running through a pandemic.
- Head bartender licensed in alcohol service, responsible for all event operations including set up and clean up, making sure customers aren't over-served and event remains under control with as many as 400 people.
- Created custom menus for each event and Managed cashflow up to $5,000 per event.
- Developed and maintained relationships with customers and suppliers through account development.
Human Resources Assistant
Berrien Springs Public Schools
Berrien Springs, MI
07.2022 - 01.2025
- Responsible for all aspects of new hire orientation including verification all paperwork is completed and the employee is entered into the payroll system.
- Managing the insurance and benefits for every employee and balancing spreadsheets to keep track of the payments through the year.
- Through understanding of CJIS rules and regulations to keep classified records of every employee's background check.
- Implemented a new benefits management software.
- Keeping and managing organized records of 600 employees.
- Developed policies and procedures to use for recruitment, employee relations and benefits administration.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Answering and redirecting incoming phone calls for office.
- Helping employees register for benefits programs using online portals.
Barn Manager
Circle C Stables
Benton Harbor, MI
06.2017 - 06.2023
- Responsible for the overall care of up to 21 horses at a time including cleaning stalls, feeding, general care, and turnout.
- Created and enforced safety guidelines to keep employees and students safe working around horses.
- Communicated with clients to set individual goals for them and their horse.
- Riding instructor responsible for the safety of up to 70 students per week.
- Gained experience working with children and adults of all ages as well as experience working with children on the spectrum.
- Responsible for creating lesson plans for classes of 5-15 students, carrying out class, working with Berrien Springs Public School System, and reporting to the State of Michigan.
Education
Bachelor of Science - Human Resource Management
Ferris State University
Big Rapids, MIAssociate of Arts -
Southwestern Michigan College
Dowagiac, MISkills
- Microsoft Office Suite
- Self-Motivated
- Office administration
- Staff education and training
- Maintaining files
- Effective planning
- General HR Policies
- Employee onboarding
- HR policy development
- Database management
- Customer relationship management
- Effective communication
- Conflict resolution
- Scheduling
- Personnel records management
- Staff hiring and recruitment
- Administrative assistance
Timeline
Human Resources Coordinator
Southwestern Michigan College
01.2025 - Current
Human Resources Assistant
Berrien Springs Public Schools
07.2022 - 01.2025
Manager & Head Bartender
Tipsee Mare Party Wagon
01.2019 - Current
Barn Manager
Circle C Stables
06.2017 - 06.2023
Bachelor of Science - Human Resource Management
Ferris State University
Associate of Arts -
Southwestern Michigan College
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