Olivia Igwilo
Northrichland Hills,TX
Summary
Driven by a results-focused approach, I leveraged team leadership and complex problem-solving skills at LifeFort Veterinary Clinic and Pet Store to enhance customer satisfaction and streamline team performance. My background also includes impactful roles in education, where I significantly improved classroom engagement and fostered strong relationships, demonstrating exceptional verbal communication and time management abilities.
Overview
7
7
years of professional experience
Work History
Manager
LifeFort Veterinary Clinic and Pet Store
2021.02 - 2023.08
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Teacher
Noble Stand Academy
2019.01 - 2020.12
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Teacher
Agah Unique Secondary School
2016.10 - 2017.09
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
Bachelor Of Science - Business Administration
Achievers University Owo
Ondo State, Nigeria09.2021
Bachelor Of Science - Accountancy
Madonna University Okija
Anambra State, Nigeria03.2016
West African Senior School Certificate -
Evangel International School
Edo State, Nigeria06.2011
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
LifeFort Veterinary Clinic and Pet Store
2021.02 - 2023.08
Teacher
Noble Stand Academy
2019.01 - 2020.12
Teacher
Agah Unique Secondary School
2016.10 - 2017.09
Bachelor Of Science - Business Administration
Achievers University Owo
Bachelor Of Science - Accountancy
Madonna University Okija
West African Senior School Certificate -
Evangel International School
Similar Profiles
PAUL ANTHONY CHATEEPAUL ANTHONY CHATEE
Receptionist Administrator at TOTAL PET CARE VETERINARY CLINICReceptionist Administrator at TOTAL PET CARE VETERINARY CLINIC
Kelsea Strzelecki-DavisKelsea Strzelecki-Davis
Veterinary Receptionist at Frontier Veterinary Clinic & Pet SalonVeterinary Receptionist at Frontier Veterinary Clinic & Pet Salon
Dena HeraldDena Herald
Office Manager/Receptionist at Frontier Veterinary Clinic & Pet SalonOffice Manager/Receptionist at Frontier Veterinary Clinic & Pet Salon