Olivia Igwilo
Northrichland Hills,TX
Summary
Driven by a results-focused approach, I leveraged team leadership and complex problem-solving skills at LifeFort Veterinary Clinic and Pet Store to enhance customer satisfaction and streamline team performance. My background also includes impactful roles in education, where I significantly improved classroom engagement and fostered strong relationships, demonstrating exceptional verbal communication and time management abilities.
Overview
7
7
years of professional experience
Work History
Manager
LifeFort Veterinary Clinic and Pet Store
02.2021 - 08.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Teacher
Noble Stand Academy
01.2019 - 12.2020
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Teacher
Agah Unique Secondary School
10.2016 - 09.2017
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
Bachelor Of Science - Business Administration
Achievers University Owo
Ondo State, Nigeria09.2021
Bachelor Of Science - Accountancy
Madonna University Okija
Anambra State, Nigeria03.2016
West African Senior School Certificate -
Evangel International School
Edo State, Nigeria06.2011
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
LifeFort Veterinary Clinic and Pet Store
02.2021 - 08.2023
Teacher
Noble Stand Academy
01.2019 - 12.2020
Teacher
Agah Unique Secondary School
10.2016 - 09.2017
Bachelor Of Science - Business Administration
Achievers University Owo
Bachelor Of Science - Accountancy
Madonna University Okija
West African Senior School Certificate -
Evangel International School
Similar Profiles
ANNA ERIKA PERENANNA ERIKA PEREN
Veterinary technician at The Pet Project Veterinary Clinic and SurgeryVeterinary technician at The Pet Project Veterinary Clinic and Surgery
PAUL ANTHONY CHATEEPAUL ANTHONY CHATEE
Receptionist Administrator at TOTAL PET CARE VETERINARY CLINICReceptionist Administrator at TOTAL PET CARE VETERINARY CLINIC
Kelsea Strzelecki-DavisKelsea Strzelecki-Davis
Veterinary Receptionist at Frontier Veterinary Clinic & Pet SalonVeterinary Receptionist at Frontier Veterinary Clinic & Pet Salon