Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Olivia Irving

Westfield

Summary

Proven ability to enhance community outreach at Easthampton Community Center, leveraging exceptional communication and inventory management skills. Successfully organized food distribution events, ensuring efficient repackaging and quality checks. Demonstrated strong customer service at TJX Companies, fostering positive client interactions.

Overview

2
2
years of professional experience

Work History

Food Bank Volunteer

Easthampton Community Center
Easthampton
03.2025 - 05.2025
  • Organized food distribution events at the local community center..
  • Provided assistance with loading and unloading of food donations as needed.
  • Repackaged bulk donations into smaller portions for distribution.
  • Maintained the cleanliness and orderliness of food storage areas.

  • Communicated effectively with diverse groups of volunteers and clients.
  • Sorted and packaged items to be delivered to clients.
  • Sorted and packed donated food items to ship to families in need.

Store Associate

TJX Companies
Westfield
06.2023 - 01.2024
  • Ensured the cleanliness and tidiness of the store.
  • Demonstrated excellent customer service skills at all times.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Provided cash register operations and handled customer payments.
  • Welcomed customers, offered to help locate items and suggested merchandise.
  • Answered thetelephone to give callers store information and look up order details.

Education

Associate of Science - Human Services

Holyoke Community College
Holyoke, MA
05-2026

Skills

  • Communication
  • Customer service
  • Team collaboration
  • Inventory management
  • Community outreach
  • Repackaging
  • Donation receiving
  • Quality checks
  • First aid training

Accomplishments

  • Deans list
  • Phi Theta Kappa Honor Society

Timeline

Food Bank Volunteer

Easthampton Community Center
03.2025 - 05.2025

Store Associate

TJX Companies
06.2023 - 01.2024

Associate of Science - Human Services

Holyoke Community College