Olivia Jackson-Fayson
Lakeland,FL
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Manager
Bedrock Wings
01.2022 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Ensured all inventory needs were met.
Sales Associate
Best Buy
12.2020 - 01.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Held to stringent KPI's in revenue, units sold, and protection plans sold.
- Member of the Million Dollar Sales Club
Inventory Specialist
Cook Medical
03.2019 - 04.2020
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Monitored inventory counts and needs through the use of Microsoft Excel and other products in the Microsoft Office Suite.
Education
GED -
Monroe County Community School Corporation
Bloomington, IN05.2019
Skills
- Business Development
- Workforce Management
- Strategic Planning
- Business Administration
- Product Sales
- Upselling
- Client Account Management
- Customer Needs Assessment
Timeline
Manager
Bedrock Wings
01.2022 - Current
Sales Associate
Best Buy
12.2020 - 01.2022
Inventory Specialist
Cook Medical
03.2019 - 04.2020
GED -
Monroe County Community School Corporation
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