Olivia Jacobsen

Greet customers with a friendly and welcoming manner. Take customer orders efficiently, ensuring a swell customer experience.

Prepare and assemble sandwiches, salads, and other menu items according to customer preferences and restaurant recipes. Follow food safety guidelines and maintain cleanliness in the food preparation area. Maintain a clean and organized work environment. Clean and sanitize equipment, utensils, and surfaces as required. Assist in other roles or tasks as needed during busy periods or to support team members.

General Manager in the fast-paced ice cream industry. Day-to-day tasks of product orders, creating work schedules, overseeing daily operations, handling payroll, managing a team of employees, ensuring quality customer interactions, and coordinating external events. Trained new employees on proper service protocols. Demonstrated leadership and organizational skills, maintaining standards of quality and customer satisfaction.