OLIVIA JARRETT
Stone Mountain,GA
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Voter Canvasser
New Georgia Project
07.2024 - 11.2024
- Developed and maintained positive relationships with community members.
- Met and exceeded daily and weekly voter registration targets to contribute to overall business success.
- Built relationships with customers to support ongoing voter retention initiatives.
- Created and Implemented impactful strategies to increase customers.
Healthcare Communicator
Ashfield Healthcare LLC
10.2022 - 07.2023
- Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination of care.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
- Delivered exceptional support during high call volume periods by maintaining composure and professionalism under pressure.
- Maintained accurate records of customer interactions, ensuring proper documentation within the company''s database.
Admissions Student Assistant
Georgia State University
01.2020 - 03.2021
- Collaborated with fellow team members to maintain accurate admissions records and documentation.
- Streamlined applicant tracking systems for improved organization and reduced processing time.
- Provided exceptional customer service to applicants, addressing their concerns promptly and effectively.
Amazon Delivery Driver
Kleen Logistics, LLC
09.2020 - 01.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Merchandise Hostess/Snow Mountain Team Member/Cash Control Vault Clerk
Georgia State University
04.2015 - 08.2019
- Assisted in the planning and execution of in-store events and promotional activities, boosting store traffic and customer engagement.
- Utilized effective problem-solving skills when handling complex customer inquiries or addressing inventory discrepancies, ensuring swift resolutions that met both company standards and client expectations.
- Enhanced customer experience by providing personalized merchandise recommendations based on their preferences and needs.
- Streamlined inventory management by conducting regular stock audits, implementing efficient systems for product replenishment and loss prevention.
- Supported store operations by accurately processing transactions, handling cash registers, and managing returns or exchanges as needed.
- Maintained a visually appealing store environment through meticulous merchandising, organization, and display techniques.
Education
Bachelor of Science - Biological Sciences
Georgia State University
Atlanta, GA07-2022
Associate of Science - Biology
Georgia State University
Atlanta, GA01-2020
High School Diploma -
Stone Mountain High School
Stone Mountain, GA05-2017
Skills
Communication
Customer Service
Critical Thinking
Detail Oriented
Hospitality
Microsoft Tools
Microsoft Outlook
Microsoft PowerPoint
Multitasking
Organization
Problem Solving
Project Management
Program Management
Research
Sales Processes
Teamwork
Time Management
Certification
CNA - Certified Nursing Assistant
Timeline
Voter Canvasser
New Georgia Project
07.2024 - 11.2024
Healthcare Communicator
Ashfield Healthcare LLC
10.2022 - 07.2023
Amazon Delivery Driver
Kleen Logistics, LLC
09.2020 - 01.2021
Admissions Student Assistant
Georgia State University
01.2020 - 03.2021
CNA - Certified Nursing Assistant
04-2017
CPR/ AED/ First Aid Certified
04-2017
Merchandise Hostess/Snow Mountain Team Member/Cash Control Vault Clerk
Georgia State University
04.2015 - 08.2019
Bachelor of Science - Biological Sciences
Georgia State University
Associate of Science - Biology
Georgia State University
High School Diploma -
Stone Mountain High School
Similar Profiles
Patricia JordanPatricia Jordan
Quality Control at New Georgia ProjectQuality Control at New Georgia Project
Tykivious GrierTykivious Grier
Organzier at New Georgia ProjectOrganzier at New Georgia Project
Jonluk YoungJonluk Young
Health Care Organizer at New Georgia projectHealth Care Organizer at New Georgia project
Mindy WashingtonMindy Washington
CSR - Customer Service Representative at Rose InternationalCSR - Customer Service Representative at Rose International
Alicia MedelAlicia Medel
Scheduler at Family Practice Center P.CScheduler at Family Practice Center P.C