Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Johnson

Parker,CO

Summary

Compassionate and dedicated Certified Nursing Assistant. Skilled in patient care and HIPAA compliance. Proven ability to enhance patient comfort and wellbeing while maintaining a safe environment. A reliable team player, BLS certified, committed to delivering high-quality support and fostering strong relationships with clients.

Overview

5
5
years of professional experience

Work History

Certified Nursing Assistant

Abby Care
05.2025 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature and blood pressure.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Loan Processor

Shared Service Solutions
10.2022 - 10.2023
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
  • Reviewed loan files for completeness, identified missing documentation, Finalized and submitted applications.

Web Support Specialist

US Bank NA
02.2021 - 10.2022
  • Maintained strong client relationships through clear communication, thorough follow-up, and tailored support strategies.
  • Provided expert guidance on website navigation and usage, increasing end-user confidence and satisfaction levels.
  • Managed high-volume support tickets, prioritizing effectively to ensure timely resolutions.

Education

Certified Nursing Assistant -

Learn Upon Nursing School
06-2025

Phlebotomy Certified -

Oquirrh Mountain Phlebotomy School
04-2024

High School Diploma -

Manual High School
05-2013

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • BLS certified (Basic Life Support)

Timeline

Certified Nursing Assistant

Abby Care
05.2025 - Current

Loan Processor

Shared Service Solutions
10.2022 - 10.2023

Web Support Specialist

US Bank NA
02.2021 - 10.2022

Certified Nursing Assistant -

Learn Upon Nursing School

Phlebotomy Certified -

Oquirrh Mountain Phlebotomy School

High School Diploma -

Manual High School

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