Olivia Jordan
Huntington Beach,CA
Summary
Marketing professional with 5 years of experience managing client accounts, developing multi-channel campaigns, and turning data into strategy. Skilled in paid media, performance reporting, and relationship-driven communication. Known for clear execution, proactive problem-solving, and helping clients grow through smart marketing.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Marketing Director
Chick-fil-A Westdale
07.2025 - 11.2025
- Assisted in developing local marketing strategies and partnerships to enhance brand awareness and customer engagement.
- Provided administrative support in planning and executing marketing events, enhancing overall operational efficiency.
- Supported the execution of community outreach programs to strengthen local partnerships and brand loyalty.
Account Manager
OMNI Digital Group
02.2024 - 06.2025
- Managed over 40 client relationships, ensuring satisfaction through effective communication, weekly meetings, and timely responses.
- Developed tailored marketing strategies to meet client needs and enhance service offerings.
- Coordinated project timelines and deliverables, facilitating collaboration among cross-functional teams.
- Conducted regular account reviews to assess performance and identify opportunities for improvement, reporting on KPIs and ROIs on a weekly, monthly, and quarterly basis.
- Served as Head of Copywriting, overseeing staff development while building the company's copywriting playbook.
- Facilitated weekly workshops on emerging marketing tools and AI applications, empowering team members with up-to-date practices.
Marketing and Communications Coordinator
Bridgehaven Pregnancy Support Center
06.2022 - 08.2023
- Engineered and executed omni-channel marketing campaigns to increase community awareness of services.
- Coordinated organic social media calendar and content, enhancing online engagement and outreach efforts.
- Designed and produced promotional materials to support fundraising initiatives and events.
- Managed weekly email communications, ensuring timely updates to stakeholders and clients.
Marketing Specialist
Unity Point Health - Cedar Rapids
04.2021 - 05.2022
- Supported 15 independent services areas, managing print, web, social, and email marketing communications.
- Directed UnityPoint Cedar Rapids' local farmer's market sponsorship, overseeing volunteer coordination, media creation, and branded event assets for summer-long events.
- Conducted market research to identify trends, informing strategic decisions for service offerings.
Education
Career Certification Program - Digital Marketing
University of North Carolina At Charlotte
Charlotte, NC01-2024
Bachelor of Science - Integrated Ministry
Moody Bible Institute
Chicago, IL05-2020
Skills
- CRM management
- Creative direction
- Marketing analytics
- Sales support
- Project coordination
- Social media management
- Campaign management
- Advertising management
- Customer segmentation
- Content creation
Certification
- Klaviyo Product Certificate | Issued June 2025
- Klaviyo Deliverability Certificate | Issued Feb. 2025
- Digital Marketing Science, UNC-Charlotte | Issued Feb. 2024
- HubSpot Certification | Issued Feb. 2024
- Google Ads Search Certification | Issued Dec. 2025
- Google Analytics Certification | Issued Dec. 2025
Timeline
Assistant Marketing Director
Chick-fil-A Westdale
07.2025 - 11.2025
Account Manager
OMNI Digital Group
02.2024 - 06.2025
Marketing and Communications Coordinator
Bridgehaven Pregnancy Support Center
06.2022 - 08.2023
Marketing Specialist
Unity Point Health - Cedar Rapids
04.2021 - 05.2022
Career Certification Program - Digital Marketing
University of North Carolina At Charlotte
Bachelor of Science - Integrated Ministry
Moody Bible Institute