Olivia Joslyn
5375 78th Street North ,FL
Summary
I feel as though my experience in the food industry proves my value as an asset to the whole foods team.
Overview
2025
2025
years of professional experience
Work History
Management Assistant
Charleys Philly Cheese Steak
- Completed physical inventory counts each month.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Manager
SUBWAY®Restaurants
01.2014 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Supervisor
Whole Foods Market
07.2020 - 11.2022
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Education
Cosmetology License - Cosmetology
Aveda Institute
Clearwater Florida 01.2017
Skills
- Relationship building
- Administrative tasks
- Customer engagement
- Motivational leadership
- Time management
- Excellent communication
- Multitasking
- Teamwork and collaboration
Timeline
Supervisor
Whole Foods Market
07.2020 - 11.2022
Manager
SUBWAY®Restaurants
01.2014 - Current
Management Assistant
Charleys Philly Cheese Steak
Cosmetology License - Cosmetology
Aveda Institute
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