Olivia Kassel

• Managed multiple social media platforms, ensuring a consistent brand voice and message.
• Boosted engagement rates with the creation of compelling and visually appealing content.
• Optimized posting schedules based on platform-specific analytics to maximize content visibility.
• Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
• Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
• Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
• Developed targeted advertising campaigns, driving website traffic and generating leads.
• Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
• Analyzed competitor social media activities to identify opportunities for brand differentiation.
• Increased follower engagement with interactive content and timely responses to comments.
• Collaborated with other departments to develop integrated branding and public relations strategies.
• Enhanced visual content quality by meticulously editing and retouching images for print and digital publications.
• Contributed to brand recognition through consistent application of design guidelines in all edited images.
• Developed creative concepts for editorial spreads, resulting in visually engaging layouts that captivated readers.
• Increased social media engagement by curating eye-catching visuals tailored specifically for different platforms.
• Conducted peer reviews of edited images, fostering culture of continuous improvement and excellence.
• Selected and set up appropriate props, backdrops, and lighting.
• Edited, toned, captioned, and uploaded photographs for publication.
• Shot photographs in controlled lab, field, and remote environments.
• Enhanced video quality by applying color correction, grading, and special effects techniques.
• Maintained organized digital archives of raw footage, final edits, and other assets for easy access and retrieval.
• Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
• Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
• Organized and worked with raw footage from multiple cameras and sources.
• Delivered edits on time for reviews and final delivery.
• Managed multiple projects simultaneously, meeting strict deadlines while maintaining high-quality results.
• Created and reformatted content across various social media and digital platforms.
• Worked with graphic templates and seamlessly inserted into videos.
• Contributed new ideas and looked for ways to improve content editing and processes.
• Created short-form videos, animated gifs and motion graphics for social media posts.
• Designed custom graphics and animations to enhance visual storytelling in video productions.
• Analyzed viewer analytics to guide editing decisions, ensuring content resonates with target demographics.
• Customized soundtracks, selecting music and sound effects that complement visual elements.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Managed cash transactions accurately, ensuring proper handling of payments and tips.
• Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
• Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
• Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
• Maintained clean and organized bar area.
• Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Managed inventory of bar supplies and liquors to prevent stockouts, ensuring seamless operation during peak hours.
• Boosted beverage sales through strategic upselling techniques and promoting daily specials.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
• Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.
• Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
• Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
• Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
• Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
• Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Delivered pick-up and curbside orders to guests.
• Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
• Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
• Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
• Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
• Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
• Monitored food and beverage supplies, assisting with restocking when needed.
• Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
• Communicated food orders to chefs to execute priorities and special requests.
• Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
• Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
• Inspected dishes and utensils for cleanliness.
• Maintained a clean and organized expo station, improving efficiency in the kitchen.

• Monitor athletes' use of equipment to ensure safe and proper use.
• Select, acquire, store, and issue equipment and other materials as necessary.
• Perform team support duties, such as running errands, maintaining equipment, or stocking supplies.
• Keep abreast of changing rules, techniques, technologies, and philosophies relevant to their sport.
• Advise athletes on the proper use of equipment.
• Explain and demonstrate the use of sports and training equipment, such as trampolines or weights.
• Set up and sanitize equipment before and after training, practices, and workouts.
• Keep track of the given positions of the sport and make sure they stay hydrated and energized

• Communicated with the head trainer and doctors about patient needs.
• Developed strong rapport with student-athletes, fostering trust and open communication regarding their health status or concerns.
• Prescribed treatments such as rest, ice, compression, and elevation.
• Bolstered team morale by providing emotional support and encouragement to injured athletes during their recovery process.
• Spoke to coaches and athletes to set health and fitness goals.
• Assessed and reported the progress of recovering athletes to coaches or physicians.
• Administered first aid to injured players by wrapping ankles, fingers, or wrists for support.
• Advised athletes on proper use of equipment.
• Was available at sporting events.
• Inspected playing fields to locate any items that could injure players.
• Applied protective or injury preventive devices, such as tape, bandages, or braces, to body parts, such as ankles, fingers, or wrists.
• Cleaned and sanitized athletic training rooms.
• Cared for athletic injuries, using physical therapy equipment, techniques, and medication.
• Stretched exercises for team members before games and practices.
• Performed general administrative tasks, such as keeping records and writing reports.
• Relieved soreness, strains, and bruises.
• Performed team support duties, such as running errands, maintaining equipment, and stocking supplies.
• Set up, took down, and sanitized the hydration area for players every day before and after practice
• Attended every sporting event for the football team, including away games

• Take customer orders and convey them to other employees for preparation.
• Clean service or seating areas.
• Take out garbage.
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.
• Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• Receive and process customer payments.
• Stock customer service stations with paper products or beverage preparation items.
• Serve food, beverages, or desserts to customers
• Scrub and polish counters, steam tables, and other equipment, and

clean glasses, dishes, and fountain equipment.

• Slice fruits, vegetables, desserts, or meats for use in food service.
• Serve prepared foods, such as muffins, biscotti, or bagels.
• Balance receipts and payments in cash registers.
• Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
• Brew coffee and tea, and fill containers with requested beverages.
• Perform cleaning duties:
• Weigh, grind, or pack coffee beans for customers.
• Set up dining areas for meals and clear them following meals.
• Wrap, label, or date food items for sale.
• Order, receive, or stock supplies or retail products.
• Demonstrate the use of retail equipment, such as espresso machines.
• Provide customers with product details, such as coffee blends or preparation descriptions. Perform tasks like sweeping, mopping, and washing dishes to keep equipment and facilities sanitary.
• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs.

• Worked with children of varying age, interest, skill, and developmental levels.
• Ensured camper safety and well-being through diligent supervision during activities and downtime.
• Led groups of children safely through variety of camp activities.
• Built strong relationships with campers, fostering a positive environment for personal growth and development.
• Maintained an orderly and safe environment by enforcing camp rules and guidelines consistently across all age groups.
• Coordinated with other staff members to address any issues related to camper behavior or activity participation effectively.
• Promoted teamwork and sportsmanship among campers while leading competitive games and team-building exercises.
• Adapted daily schedules as needed based on weather conditions or other unforeseen circumstances, ensuring continuity of program offerings for campers.
• Assisted in the evaluation and selection of campers for special awards or recognition based on their performance during the season.
• Supported camp administrators in tracking progress and providing feedback on camper performance throughout the season.
• Supported children by actively listening and offering encouragement.
• Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
• Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
• Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
• Transported and escorted program participants to and from activities and on field trips.
• Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
• Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
• Organized and guided group activities by leading, coaching, and participating with campers.
• Assisted in the organization of special events, creating memorable experiences for campers throughout the summer season.

• Worked with children of varying age, interest, skill, and developmental levels.
• Ensured camper safety and well-being through diligent supervision during activities and downtime.
• Led groups of children safely through variety of camp activities.
• Built strong relationships with campers, fostering a positive environment for personal growth and development.
• Maintained an orderly and safe environment by enforcing camp rules and guidelines consistently across all age groups.
• Coordinated with other staff members to address any issues related to camper behavior or activity participation effectively.
• Promoted teamwork and sportsmanship among campers while leading competitive games and team-building exercises.
• Adapted daily schedules as needed based on weather conditions or other unforeseen circumstances, ensuring continuity of program offerings for campers.
• Assisted in the evaluation and selection of campers for special awards or recognition based on their performance during the season.
• Supported camp administrators in tracking progress and providing feedback on camper performance throughout the season.
• Supported children by actively listening and offering encouragement.
• Assisted with meal preparations and clean-ups to maintain a clean and organized camp environment and keep campers well-fed.
• Participated in meetings to coordinate with other staff on campers' progress, issues, and goal achievement.
• Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
• Transported and escorted program participants to and from activities and on field trips.
• Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
• Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
• Organized and guided group activities by leading, coaching, and participating with campers.
• Assisted in the organization of special events, creating memorable experiences for campers throughout the summer season.