Olivia Kohl
Franklin,US
Summary
Dog Groomer with over 6 years of experience in enhancing pet comfort and appearance through expert grooming techniques. Proficient in customer service, inventory management, POS systems, ensuring client satisfaction and fostering repeat business. Dedicated to animal care and promoting pet safety grooming solutions.
Overview
8
8
years of professional experience
Work History
DOG GROOMER
Mypetswellness
Franklin, TN, US
04.2023 - 03.2025
- Groomed dogs to client specifications, enhancing pet comfort and appearance
- Managed grooming schedules, improving service efficiency and client satisfaction
- Utilized grooming tools with precision, ensuring high-quality results and pet safety
- Identified skin and coat issues, advising owners on pet care solutions
- Collaborated with team to maintain a clean, safe, and welcoming grooming environment
- Provided comprehensive grooming services while maintaining highest standards of pet care and safety
- Built strong relationships with pet owners and enhanced client satisfaction
DOG SITTER
Seth Graham
Franklin, TN, US
01.2020 - 06.2021
- Offered animals ample exercise opportunities through walks and play activities
- Adhered to all pet care plans, medication requirements and dietary restrictions while providing care
- Fed animals twice daily and refilled water dish for fresh water supply
- Performed scheduled walks and activities with outdoor pets
SERVER
Cracker Barrel Old Country Store
Spring Hill, TN, US
10.2020 - 03.2021
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items
- Operated POS terminals to input orders, split bills and calculate totals
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions
DOG GROOMER
Woofgang Bakery and Grooming
Franklin, TN, US
04.2017 - 02.2020
- Groomed and trimmed pets, enhancing coat health and client satisfaction
- Managed multi-line phone system, addressing inquiries about services and pricing
- Monitored inventory, replenishing supplies to maintain grooming efficiency
- Engaged with pet owners, explaining services and promoting specialty products
- Built client relationships through regular interaction, ensuring repeat business
CASHIER
TJ Maxx, TJX Companies
Columbia, TN, US
01.2019 - 10.2019
- Helped customers find specific products, answered questions and offered product advice
- Assisted with purchases, locating items and signing up for rewards programs
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Monitored sales events, added new merchandise and rang up purchases
- Resolved issues with cash registers, card scanners and printers
Education
HIGH SCHOOL DIPLOMA -
Homelife Academy
Nolensville, TN05.2019
Skills
- Dog Grooming
- Animal Care
- Customer Service
- Time Management
- Inventory Management
- POS Systems
- Animal Behavior
- Pet Care
- Sales
- Team Training
- Grooming Techniques
- Problem Solving
Additional Information - Personal Note
Dog grooming is something I got into as a hobby to have a creative outlet now it's something I'm truly passionate about and love as my career.
Timeline
DOG GROOMER
Mypetswellness
04.2023 - 03.2025
SERVER
Cracker Barrel Old Country Store
10.2020 - 03.2021
DOG SITTER
Seth Graham
01.2020 - 06.2021
CASHIER
TJ Maxx, TJX Companies
01.2019 - 10.2019
DOG GROOMER
Woofgang Bakery and Grooming
04.2017 - 02.2020
HIGH SCHOOL DIPLOMA -
Homelife Academy