Olivia Koitzsch
La Center,WA
Summary
Working in roles such as an Athletic Trainer, Tour Guide, and Barista has built strong communication and customer service skills. Expertise in creating welcoming environments, answering inquiries, and delivering information effectively. Focused on fostering relationships and ensuring individuals feel valued and understood. Focusing on leadership and authenticity in each step of my career.
Overview
4
4
years of professional experience
Work History
Student Athletic Trainer
University Of Washington Athletics
Seattle, Washington
07.2025 - Current
- Delivered immediate first aid during athletic events and practices, ensuring athlete safety and readiness.
- Supported athletes in rehabilitation exercises and implemented injury prevention strategies, promoting recovery and performance.
- Collaborated with certified athletic trainers and team physicians to deliver comprehensive health care for all NCAA Division I athletic programs at University of Washington.
Founder
Sisters In Color at University of Washington
Seattle, Washington
09.2024 - Current
- Led registered student organization promoting women's empowerment and inclusivity, enhancing engagement among members.
- Established safe space for women of color to socialize and learn, cultivating community and belonging.
Tour Guide
University of Washington
Seattle, Washington
12.2023 - Current
- Weekly interactions with large groups of thirty or more parents and incoming students
- Guided groups through University of Washington Campus, offering insights to enhance visitor experience
- Checked in families before campus tours, ensuring smooth transition and readiness
- Engaged with guests to provide exceptional customer service, fostering positive interactions
- Team Lead as of 2025, supervising and training coworkers, ensuring as a program we provide the best experience to our guests
Barista
Black Rock Coffee Bar
Vancouver, Washington
05.2022 - 12.2025
- Daily interactions with a diverse community.
- Created drinks and handled food products while consistently delivering customer service.
- Provided creative solutions during shifts to enhance customer experience.
- Worked as seasonal employee from December 2023.
Community Assistant
Greystar Apartments
Seattle, Washington
03.2025 - 09.2025
- Executed on-campus advertising initiatives to promote community events and services
- Engaged with residents at front desk and responded to inquiries, enhancing community interaction
- Facilitated sales and leasing processes by managing documents and coordinating move in/move out operations
Education
Bachelor of Arts - Communications
University of Washington
Seattle, WA03-2026
Skills
- CPR certified
- Communication skills
- Leadership experience
- Team collaboration
- Adaptability
- Critical Thinking
Languages
English
Native/ Bilingual
American Sign Language
Professional
Timeline
Student Athletic Trainer
University Of Washington Athletics
07.2025 - Current
Community Assistant
Greystar Apartments
03.2025 - 09.2025
Founder
Sisters In Color at University of Washington
09.2024 - Current
Tour Guide
University of Washington
12.2023 - Current
Barista
Black Rock Coffee Bar
05.2022 - 12.2025
Bachelor of Arts - Communications
University of Washington