Olivia Korn

• Answered telephones, providing information on order status, store hours, and pharmacy procedures.
• Greeted customers with friendly assistance, responding to inquiries knowledgeably.
• Maintained strict confidentiality while managing sensitive client information per company guidelines.
• Demonstrated professionalism and empathy in handling sensitive patient situations.
• Delivered exceptional customer service through active listening and prompt concern resolution.
• Adapted quickly to new software programs and changing database requirements.
• Supported team members with accurate data entry, enhancing focus on strategic tasks.
• Prioritized daily workload to manage multiple projects while adhering to deadlines.

• Protected confidentiality of sensitive information related to company documents and personnel records.
• Provided outstanding customer service by responding to client inquiries via phone and email.
• Maintained precise financial records through consistent reconciliation of accounts payable and receivable transactions.
• Ordered office supplies proactively after conducting inventory assessments to avoid shortages.
• Boosted team productivity by delegating tasks efficiently and supervising daily operations.
• Executed coordination of office events and meetings for optimal participant engagement.
• Facilitated recruitment by interviewing candidates and onboarding new hires effectively.
• Managed vendor relationships, negotiating contracts that resulted in cost savings without compromising quality.

• Enhanced employee productivity and engagement through motivation strategies.
• Achieved timely completion of multiple tasks to align with operational goals.
• Ensured a professional, organized, and safe atmosphere for staff and patrons.
• Facilitated resolution of staff conflicts by actively addressing concerns and finding solutions.
• Boosted team performance by mentoring members and monitoring daily operations.
• Promoted team agility through cross-training initiatives for existing employees.
• Managed costs effectively to maintain budget compliance while increasing profitability.
• Developed strong customer and supplier relationships via strategic account management.

Inspected new vehicles on railcars for damages and documented claims.

Trained in driving new vehicles through railcars for offloading procedures.

Achieved certification to operate Tack Mobile for positioning railcars during offloading.

• Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
• Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
• Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
• Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.

• Confer with potential customer regarding equipment needs and advise customer on types of equipment to purchase.
• Perform sales floor work, such as greeting or assisting customer, stocking shelves or taking inventory.
• Clean building by sweeping, mopping, scrubbing.
• Open and close store by self.