Olivia Kraft
Denton
Summary
Motivated and detail-oriented Sports and Entertainment Management student with hands-on experience in marketing, fan engagement, and event operations. Proven ability to manage multiple projects while maintaining strong organizational and communication skills. Eager to apply my passion for sports, teamwork, and creative problem-solving to contribute to the success of a professional sports organization.
Overview
4
4
years of professional experience
Work History
Marketing and Fan Enagagement Intern
UNT Athletics
08.2024 - Current
- Assisting in creation of marketing materials (social media posts, flyers, emails).
- Promoting upcoming games and special events on campus.
- Assisting with sponsorship activation and fulfillment.
- Capturing photos/videos for social media.
- Helping manage official athletics accounts.
- Assisting with game-day promotions (e.g., giveaways, halftime contests, fan zones).
- Setting up and managing fan engagement activities.
- Coordinating with the mascot and spirit squads.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Ice Cream Server
Coldstone Creamery
05.2024 - 08.2024
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Processed customer complaints professionally while maintaining a friendly attitude towards them.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Provided excellent customer service through friendly interactions with guests.
Production Worker
Ecreamery
11.2023 - 01.2024
- Operated machinery in accordance with manufacturer specifications and company standards.
- Inspected equipment regularly to identify potential issues or repairs needed.
- Performed quality control checks on all batches prior to release from production line.
Baker
Dunkin' Donuts
02.2023 - 07.2023
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Doggy Daycare Attendant
Bark Avenue Doggy Day Care & Grooming Shop
03.2022 - 08.2022
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Communicated professionally with pet owners via phone, email, and text.
Food Service Worker
Valas Pumpkin Patch
08.2021 - 11.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Sports Entertainment Management
University of North Texas
Denton, TX05.2026
Skills
- Persistent
- Time management
- Adobe Premiere
- Reliable
- Problem-solving
- Knowledge of sports
- Teamwork and collaboration
- Hard worker
- Attention to Detail
- Organization
Accomplishments
- 4-year Honor Roll in high school
- 4-year Varsity Basketball letter winner
- Honorable mention All-Metro and All-State 20-21, 21-22
- Received multiple NAIA and D3 basketball scholarship offers
- Attended San Diego Christian College on a basketball scholarship 22-23
- Dean’s list, University of North Texas, Fall 2024
- Dean’s list, University of North Texas, Spring 2025
Timeline
Marketing and Fan Enagagement Intern
UNT Athletics
08.2024 - Current
Ice Cream Server
Coldstone Creamery
05.2024 - 08.2024
Production Worker
Ecreamery
11.2023 - 01.2024
Baker
Dunkin' Donuts
02.2023 - 07.2023
Doggy Daycare Attendant
Bark Avenue Doggy Day Care & Grooming Shop
03.2022 - 08.2022
Food Service Worker
Valas Pumpkin Patch
08.2021 - 11.2021
Sports Entertainment Management
University of North Texas
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