Olivia Lanham
Franklin,Tennessee
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Searching for an area of work providing an opportunity for growth in a new environment and an area of my interests.
Overview
6
6
years of professional experience
Work History
Sales Associate
Glamour Formals
- On the floor talking with customers to determine their needs and helping them to find their perfect dress
- Organizing and cleaning the store and returning to their place on the rack
- Learned customer service skills in talking with customers and selecting appropriate dresses to efficiently fulfill their formal wear needs
Food Service Worker, Blossom Bowls
08.2025 - Current
- Prepared and served food items following health and safety standards.
- Maintained cleanliness of work areas, ensuring compliance with sanitation regulations.
- Operated kitchen equipment efficiently, contributing to smooth service flow.
- Assisted in inventory management, tracking supplies and minimizing waste.
Coach and Camp Counselor
Let It Shine Gymnastics
11.2019 - Current
- Coached levels 1-3 on the Let It Shine Trampoline and Tumbling team
- Coached both summer and winter camps for kids from ages three to twelve
- Allows me to play a role in creating a safe and affordable environment for kids to learn gymnastics
- Helps me to learn the best ways in caring for multiple children as well as interact with other coaches and parents
Family Nanny
05.2025 - 08.2025
- Provided attentive care and supervision for children, ensuring safety and well-being.
- Developed engaging educational activities to promote learning and creativity.
- Maintained clear communication with parents regarding children's progress and daily activities.
- Managed daily schedules, including meal preparation, transportation, and playtime.
Education
No Degree - Kinesiology
University of Tennessee
Knoxville, TN05-2027
High School Diploma -
Franklin High School
Franklin, TN05-2023
Skills
- Hard working
- Enjoy interacting with and helping others
- Eager to learn
- Experience with multiple forms of technology
- Very teachable and up for a variety of different tasks
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
Timeline
Food Service Worker, Blossom Bowls
08.2025 - Current
Family Nanny
05.2025 - 08.2025
Coach and Camp Counselor
Let It Shine Gymnastics
11.2019 - Current
Sales Associate
Glamour Formals
No Degree - Kinesiology
University of Tennessee
High School Diploma -
Franklin High School