Olivia Lavrenko
Carmichael,California
Summary
Reliable and personable with a strong desire to grow in a professional, customer-facing environment. Quick to learn new systems and tasks, with a focus on efficiency, organization, and positive communication. Brings adaptability, attention to detail, and a commitment to providing excellent service and support in a front desk or administrative role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Scooper
Salt & Straw
10.2023 - Current
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Increased sales through upselling additional toppings and menu items to customers.
- Assisted in training new scoopers, offering guidance on techniques and company policies.
- Greeted incoming customers and provided reliable, friendly customer service.
- Processed sales transactions for cash, debit, and credit purchases.
- Enhanced teamwork by effectively collaborating with fellow employees to complete tasks on time.
- Managed cash register duties, accurately handling transactions while maintaining a balanced till at the end of each shift.
- Contributed to store cleanliness, completing routine maintenance tasks such as sweeping and sanitizing surfaces.
- Provided exceptional customer service, promptly addressing inquiries and handling complaints professionally.
Education
No Degree - General Science
American Career College
CA08-2026
High School Diploma -
San Jun High School
Citrus Heights, CA06-2023
Skills
- Strong communication
- Patience and empathy
- Reliability and punctuality
- Motivation and initiative
- Cash handling proficiency
- Listening and comprehension
Certification
Food Handlers Certificate
Languages
English
Native or Bilingual
Russian
Professional Working
Timeline
Scooper
Salt & Straw
10.2023 - Current
No Degree - General Science
American Career College
High School Diploma -
San Jun High School
Similar Profiles
Zedryx DiazZedryx Diaz
Scooper at Salt & StrawScooper at Salt & Straw
Attis ShaferAttis Shafer
Scooper at Salt & StrawScooper at Salt & Straw
grace wittmangrace wittman
Ice Cream Scooper at Salt & StrawIce Cream Scooper at Salt & Straw
Andrea Perez RichardsAndrea Perez Richards
Tax Technician 1 at State of California, Franchise Tax BoardTax Technician 1 at State of California, Franchise Tax Board
Ian DauenhauerIan Dauenhauer
Volunteer at Hiram Johnson High SchoolVolunteer at Hiram Johnson High School