Summary
Overview
Work History
Education
Skills
Timeline
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Olivia LeBlanc

Fitchburg,MA

Summary

Friendly and reliable worker offering skilled customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Provides an energetic personality and cares for each customer. Reliable and dedicated to their job.

Overview

4
4
years of professional experience

Work History

Cashier and Scooper

Cherry Hill Icecream
09.2019 - 10.2023


  • Built a welcoming experience to each customer by greeting them and taking their orders.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • A fast pace environment that required a lot of multitasking and customer service.

Bartender

Hilton Garden Inn Hotel
01.2023 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender and Sim Operator

Westminster Golf And Country Club
12.2021 - 03.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up their golf simulator experience, presented the rules of operating the sims, and the basics about the simulators.

Restaurant Hostess

Great Wolf Lodge Resort
12.2019 - 03.2020
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.

Education

Bachelor of Science - Health Sciences

Mount Wachusett Community College
Gardner, MA
05.2025

Skills

  • Cash Register Operation
  • Cash Handling
  • Beverage Preparation
  • Food Running
  • Hospitality Service Expertise
  • Highly Reliable
  • Engaging Personality
  • Clear and Effective Communication
  • Customer Service Skills

Timeline

Bartender

Hilton Garden Inn Hotel
01.2023 - 05.2023

Bartender and Sim Operator

Westminster Golf And Country Club
12.2021 - 03.2023

Restaurant Hostess

Great Wolf Lodge Resort
12.2019 - 03.2020

Cashier and Scooper

Cherry Hill Icecream
09.2019 - 10.2023

Bachelor of Science - Health Sciences

Mount Wachusett Community College

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Olivia LeBlanc