Olivia LeDuc-Fimmano
Minneapolis,MN
Summary
Detail-oriented and organized Food Safety Lab Technician with deep knowledge of laboratory equipment, documentation requirements and processes. Technically savvy to quickly troubleshoot and resolve complex clinical and instrument problems. As well a background in customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Laboratory Technician
Eurofins Microbiological Lab
Mounds View, MN
08.2022 - Current
- Processed specimens following established protocols while adhering to strict safety standards.
- Performed laboratory tests such as cell culture and PCR.
- Analyzed data using various software programs including Microsoft Excel and PURE and Fastfinder.
- Traveled to other labs to train new lab techs and gathered notes of my own to help improve their lab. Which were then shared with upper management to notify changes.
- Developed processes and techniques to improve the efficiency of laboratory operations.
- Collected samples from various sources for analysis in accordance with established guidelines.
- Ensured that all laboratory areas were kept clean and orderly at all times.
- Used time management and adaptability skills to prioritize and run multiple tests.
Server
50's Grill
Brooklyn Center, MN
03.2018 - 10.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Addressed complaints to kitchen staff and served replacement items.
Cashier
Panera
Brooklyn Center, MN
02.2017 - 02.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
Education
Bachelor of Science - Aquatic Biology
Bemidji State University
Bemidji, MN05-2022
Associate of Arts -
Anoka-Ramsey Community College
Minneapolis, MN05-2021
High School Diploma -
Fridley Senior High School
Fridley, MN06-2019
Skills
- Interpersonal and written communication
- Clinical lab settings
- Specimen Preparation
- Critical thinking proficiency
- Sample Preparation
- Hazardous Materials Handling
- Instrument Calibration
- Laboratory safety protocols
- Quick learning skills
- Ability to work individually as well as a team
- Having the ability to train
- Problem solving
- Good efficiency
Timeline
Laboratory Technician
Eurofins Microbiological Lab
08.2022 - Current
Server
50's Grill
03.2018 - 10.2022
Cashier
Panera
02.2017 - 02.2018
Bachelor of Science - Aquatic Biology
Bemidji State University
Associate of Arts -
Anoka-Ramsey Community College
High School Diploma -
Fridley Senior High School
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