Olivia Leonards
Pitkin,LA
Overview
7
7
years of professional experience
1
1
Certification
Summary
Organized professional with experience in education and insurance administration. Known for problem-solving, team collaboration, and accurate record handling, with a strong focus on classroom management and dependable day-to-day support.
Work History
Elementary Educator
Allen Parish School Board
Grant, LA
08.2024 - Current
- Delivered differentiated instruction to meet diverse learning needs and classroom abilities.
- Monitored student progress through assessments and adjusted instruction for improved comprehension.
- Planned standards-aligned lessons to support reading, math, and science mastery.
- Managed classroom routines and behavior to maintain an orderly, focused learning environment.
Secretary to Insurance Agent
Jennifer Mabou State Farm
Sulphur, LA
03.2020 - 07.2024
- Scheduled appointments and maintained accurate calendars for insurance consultations and follow-ups.
- Managed multi-line phone coverage and routed policyholder inquiries to appropriate team members.
- Supported customer service by answering questions on billing, policy changes, and claims procedures.
- Processed policy documents, correspondence, and file updates with consistent accuracy.
Education
Bachelor of Science - General Studies
McNeese State University
Lake Charles, LA12-2023
Skills
- Student engagement
- Organizational skills
- Curriculum development
- Safety awareness
- Relationship building
- Parent-teacher communication
- Team collaboration
- Behavior management
Certification
- Behavioral Deescalation Training - 2025
Timeline
Elementary Educator
Allen Parish School Board
08.2024 - Current
Secretary to Insurance Agent
Jennifer Mabou State Farm
03.2020 - 07.2024
Bachelor of Science - General Studies
McNeese State University