Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Olivia Lincourt

Summary

Highly self-motivated college student with lots of costumer service experience. I enjoy working in high stress situations. Developed strong leadership and team management skills in fast-paced retail environment. Demonstrates strong ability in coordinating tasks, resolving conflicts, and optimizing processes. Looking to transition into new field, leveraging these transferrable skills to drive success in dynamic setting.

Overview

6
6
years of professional experience

Work History

After School Youth Program Floor Supervisor/Camp Counselor

The Hawk
06.2023 - Current
  • Worked as an assistant camp counselor 2023 and then in 2024 worked as a head camp counselor
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Led groups of children safely through variety of camp activities.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.

Restaurant Hostess/Cook's Assistant

Masa Mexican Street Food
07.2021 - 11.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, taking orders over the phone and in person
  • Answered customer questions about hours, seating, and menu information.
  • Made sure the restaurant maintained a high level of cleanliness

Assistant Track Coach

East Middle School
04.2024 - 05.2024
  • Promoted teamwork and sportsmanship among athletes by modeling appropriate behavior both on and off the track.
  • Facilitated communication between athletes, parents, and school administration regarding expectations, schedules, and progress updates.
  • Assisted head coach in developing strategies for track meets, from my multiple years in the sport, resulting in improved team performance and rankings.

Hostess/Restaurant Busser

Uptown Grille, Commerce Twp., Mi - Hostess
07.2019 - 06.2021
  • Answered customer questions about hours, seating, and reservation availability.
  • Greeted customers warmly upon arrival and provided friendly presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Associate of Science - Pediatric Physical Therapy

Oakland Community College
Farmington, MI
05.2025

High School Diploma -

Farmington High School
Farmington, MI
2023

Skills

  • Customer satisfaction
  • Team leadership
  • Problem-solving
  • Personal discipline
  • Customer service

Hobbies

I enjoy spending time with my family, cooking, hiking, traveling, running with my teammates, and singing!

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Track Coach

East Middle School
04.2024 - 05.2024

After School Youth Program Floor Supervisor/Camp Counselor

The Hawk
06.2023 - Current

Restaurant Hostess/Cook's Assistant

Masa Mexican Street Food
07.2021 - 11.2024

Hostess/Restaurant Busser

Uptown Grille, Commerce Twp., Mi - Hostess
07.2019 - 06.2021

Associate of Science - Pediatric Physical Therapy

Oakland Community College

High School Diploma -

Farmington High School
Olivia Lincourt