Olivia Lloyd
Summary
I have garnered well over 20 years in the customer service industry. From small positions as greeter to assisting clients in the realization of their dreams, I believe each job has molded me into the woman I am today and the skills I possess. I owe my skill set to every successful relationship, every challenge overcome and every task completed. I hope to bring all this and more to my next position.
Overview
2024
2024
years of professional experience
8
8
years of post-secondary education
Work History
Interior Design Assistant
House Maroe
Lincoln
05.2022 - 08.2023
- Assisted in developing detailed design presentations, enhancing client engagement and satisfaction through tailored visual communication.
- Collaborated with senior designers to create space plans, ensuring effective use of space while adhering to client specifications.
- Assisted in the procurement of materials and furnishings, streamlining project timelines and contributing to budget adherence.
- Assisted in home staging for clients and made adjustments as needed.
Rural Mail Carrier
USPS
Aptos
09.2017 - 02.2018
- Operated vehicle in accordance with applicable laws and regulations.
- Ensured proper handling of fragile packages requiring special care.
- Provided excellent customer service while interacting with customers on route.
Shift Lead
Starbucks
Redding
- Assisted in the training of new employees.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Coached and trained employees and managed daily work assignments to enhance operations.
Key Holder
Pacific Trading Company
Santa Cruz
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Organized backroom storage areas to maximize efficiency of space utilization.
Cosmetics Department Manager
Sephora Inside JCPenney
Sacramento
- Managed recruiting, hiring and performance monitoring of sales team.
- Performed consultations for customers, providing skincare tips, modeling brand application, and explaining cosmetic techniques.
- Arranged counter offerings and promotional products to create eye-catching displays.
- Assisted in merchandising
Education
Certification Of Completion - Military
US Navy
09.1995 - 10.2003
Some College (No Degree) - Liberal Arts
Bethany College
Scotts Valley, CASkills
- Design presentations
- Space planning
- Material procurement
- Home staging
References
References available upon request.
Timeline
Interior Design Assistant
House Maroe
05.2022 - 08.2023
Rural Mail Carrier
USPS
09.2017 - 02.2018
Certification Of Completion - Military
US Navy
09.1995 - 10.2003
Shift Lead
Starbucks
Key Holder
Pacific Trading Company
Cosmetics Department Manager
Sephora Inside JCPenney
Some College (No Degree) - Liberal Arts
Bethany College