Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Olivia Loftin

Florence

Summary

Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Associate

Sephora USA
11.2024 - Current
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Followed shipping and receiving procedures for goods and materials.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Lead Skin Therapist

The Salon at Ulta Beauty
11.2023 - 09.2024
  • Conducted personalized skincare consultations and treatments, including facials, peels, and microdermabrasion.
  • Lead the skincare team and kept the rooms clean, organized, and up to standard.
  • Responsible for ordering inventory weekly, and stocking the backrooms.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Recommended retail products for at-home use.

Spa Esthetician

Skin and Body Klinic
06.2023 - 10.2023
  • I am responsible for taking appointments and making clients look and feel happy with their service.
  • Get familiar with services, such as waxing and Facials.
  • Maintain the wellness of the spa rooms and of the clients.
  • Answering the phone lines and mailing out products to customers.

Sales Associate

Bath & Body Works
10.2021 - 12.2021
  • I was a Floor member so I greeted customers when they come in, recommended them products, checked them out, and organized the store.
  • Provided a quick and exceptional customer experience.
  • Answered customer questions.
  • Assisted customers with locating items.
  • Handled returns and exchanges.
  • Maximized sales transactions.
  • Kept store clean.
  • Restocked shelves.
  • Created inventory of products.

Education

Esthetics License - Cosmetology

Innovate Salon Academy
Ewing, NJ
07.2023

Skills

  • Time management
  • Customer service
  • Sales
  • Team leadership
  • Staff training and development

Certification

  • Esthetician License, 07/01/23, Active, Received my License from Innovative Salon Academy as a part time student.
  • Dermalogica Specialist, 12/01/23, Active, Well trained in all Dermalogica products, and took several in-person classes at the Dermal Institute.
  • Driver's License, Active

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer
  • Title: Licensed Esthetician

Timeline

Operations Associate

Sephora USA
11.2024 - Current

Lead Skin Therapist

The Salon at Ulta Beauty
11.2023 - 09.2024

Spa Esthetician

Skin and Body Klinic
06.2023 - 10.2023

Sales Associate

Bath & Body Works
10.2021 - 12.2021

Esthetics License - Cosmetology

Innovate Salon Academy

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