Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Lord

Davenport,IA

Summary

Dynamic and results-driven professional with experience at Midland Scientific, excelling in collaborative teamwork and quality control. Proven ability to enhance efficiency through effective training and relationship building. Skilled in inventory management software and committed to maintaining health and safety standards, ensuring a seamless workflow in fast-paced environments.

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support.

Overview

6
6
years of professional experience

Work History

Warehouse Team Member

Midland Scientific
03.2023 - Current
  • Developed strong relationships with coworkers, fostering teamwork and collaboration for improved efficiency.
  • Assured product quality control by conducting visual inspections before packaging and reporting any damaged items immediately for replacement or further investigation.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Assisted with the implementation of new software systems for better inventory management and order processing capabilities.
  • Managed incoming shipments by efficiently unloading trucks, verifying contents against packing slips, and promptly placing items into designated locations within the warehouse.
  • Trained new team members on warehouse procedures, protocols and best practices, ensuring smooth onboarding process for new hires.
  • Collaborated with cross-functional teams for seamless coordination of shipments, ensuring timely delivery to customers.
  • Participated in regular warehouse meetings and trainings to stay updated on company policies, industry trends, and best practices.

Server

The Diner
07.2019 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Associates Degree - Early Childhood Education

Scott Community College
Davenport
05-2027

GED -

Scott Community College
Davenport, IA
04-2021

Skills

  • Collaborative teamwork
  • Health and safety
  • Social integration
  • Social skills development
  • Activity planning
  • Documentation
  • Progress monitoring
  • CPR and first aid
  • Relationship building
  • Computer skills
  • Safety

Timeline

Warehouse Team Member

Midland Scientific
03.2023 - Current

Server

The Diner
07.2019 - 03.2023

Associates Degree - Early Childhood Education

Scott Community College

GED -

Scott Community College

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