Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Olivia Lorenzo

Norfolk,VA

Summary

Resourceful Senior Legal Assistant known for high productivity and efficient task completion. Specialized in legal research, document preparation, and case management. Excel in communication, time management, and problem-solving to enhance team efficiency and support legal proceedings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

COMMAND SERVICES LIASION

U.S. Navy Active Duty
Norfolk, VA
10.2024 - Current
  • Developed and maintained effective relationships with internal and external stakeholders.
  • Coordinated communications between teams to ensure accurate information was shared in a timely manner.
  • Acted as a point of contact for customers, suppliers, partners and other third parties to support the delivery of services.
  • Conducted research into customer needs and preferences in order to develop solutions that meet their requirements.
  • Collaborated with senior management to identify areas of improvement within existing systems or strategies.
  • Monitored trends in customer service satisfaction levels across different markets.
  • Managed resources effectively by delegating tasks among team members according to their strengths.
  • Resolved conflicts between departments by acting as a mediator between them.
  • Maintained up-to-date records of all interactions with customers or clients.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained positive working relationship with fellow staff and management.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Legal Clerk

U.S. Navy Active Duty
Norfolk, VA
07.2023 - Current
  • Organized and maintained client files and records in accordance with office policies.
  • Scheduled appointments for attorneys and clients.
  • Drafted correspondence on behalf of attorneys when requested.
  • Proofread legal documents for accuracy prior to filing deadlines.
  • Provided administrative support such as answering phones, scheduling meetings, maintaining calendars and coordinating travel arrangements.
  • Performed data entry tasks including entering information into databases or spreadsheets for tracking purposes.
  • Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
  • Processed incoming and outgoing mail on a daily basis.
  • Participated in training sessions related to new software programs or procedures being implemented within the office environment.
  • Greeted visitors upon arrival at the office reception area.
  • Redacted confidential information from legal documents on case-by-case basis.
  • Conducted thorough research and review of case information to assist attorneys.
  • Provided administrative support to boost firm's document production and legal correspondence.

Senior Legal Assistant

U.S. Navy Active Duty
Norfolk, Virginia
02.2020 - 08.2022
  • Reviewed legal documents for accuracy and completeness.
  • Provided assistance to attorneys in researching and preparing cases for trial.
  • Drafted correspondence and other legal documents from verbal or written instructions.
  • Organized and maintained files of all case materials including court filings, client communications, research notes.
  • Conducted interviews with clients and witnesses to obtain information relevant to cases.
  • Maintained calendars of deadlines and court appearances for attorneys.
  • Assisted in the preparation of exhibits for use at trial or hearing.
  • Researched statutes and regulations related to various matters being handled by the firm's attorneys.
  • Proofread documents prepared by attorneys for accuracy in grammar, punctuation and spelling.
  • Served as a liaison between clients and attorneys regarding status of their case or any other concerns they may have had throughout litigation process.
  • Compiled evidence needed to support attorney's arguments during mediation sessions or hearings before a judge.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Participated in client interviews, observed questioning process and documented information.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.

Custodial Worker

U.S. Navy Active Duty
Norfolk, VA
06.2019 - 02.2020
  • Checked security of building after closing, ensuring that all doors are locked and lights are off.
  • Performed routine maintenance tasks such as painting walls, repairing minor plumbing issues or changing locks on doors.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Notified building managers about needed repairs to maintain public safety.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.

Operations Specialist

U.S. Navy Active Duty
Yokosuka, Japan
03.2017 - 06.2019
  • Conducted regular reviews of operational procedures to ensure compliance with company standards.
  • Identified areas of improvement in current operations systems and implemented changes accordingly.
  • Implemented new processes to streamline daily tasks, resulting in increased efficiency.

Undesignated Seaman

U.S. Navy Active Duty
Norfolk, VA
03.2017 - 02.2019
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Operated hand tools such as shovels, rakes, hammers and saws to complete tasks.
  • Transported heavy equipment and materials using forklifts, pallet jacks and dollies.
  • Collaborated with team members to ensure safe working conditions on the job site.
  • Painted surfaces such as walls, floors and ceilings using brushes or rollers.
  • Removed old paint from surfaces prior to painting new coats of paint.
  • Used power tools such as drills, saws and sanders for various construction projects.
  • Inspected tools before use to ensure that they were in good condition and functioning properly.
  • Reported safety violations to supervisor to reduce risks and accidents.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Gained independent working skills and guided and mentored less experienced team members.

Manager

Rite Aide
Norfolk, VA
06.2016 - 02.2017
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Developed annual goals for each department based on market trends and competitor analysis.

Education

High School Diploma -

Granby High School
Norfolk, VA
06-2016

Some College (No Degree) - Legal Studies

University of Maryland Global Campus
Hyattsville, MD

Skills

  • Evaluation capabilities
  • Representative experience
  • Assessment capabilities
  • Technical knowledge
  • Mediation skills
  • Team Collaboration
  • Legal Research
  • Legal Compliance
  • Microsoft Office
  • Document Review
  • Proofreading
  • Court filings
  • Document drafting
  • Legal Terminology
  • Calendar Management
  • File Organization
  • Client Communication
  • Deadline Management
  • Records Management
  • Office Management

Accomplishments

  • Sailor of the quarter- in a highly competitive legal command, i won sailor of the quarter over highly qualified legalman in the U.S. Navy
  • Navy Achievement Medal- For my services provided at the Region Legal Service Office Mid Atlantic, i obtained a NAM for excelling at my duties at this legal command

Certification

  • Legal Clerk Course
  • Microsoft Office Word Certified
  • Microsoft Office Excel Certified
  • Microsoft Office Powerpoint Certified

Timeline

COMMAND SERVICES LIASION

U.S. Navy Active Duty
10.2024 - Current

Legal Clerk

U.S. Navy Active Duty
07.2023 - Current

Senior Legal Assistant

U.S. Navy Active Duty
02.2020 - 08.2022

Custodial Worker

U.S. Navy Active Duty
06.2019 - 02.2020

Operations Specialist

U.S. Navy Active Duty
03.2017 - 06.2019

Undesignated Seaman

U.S. Navy Active Duty
03.2017 - 02.2019

Manager

Rite Aide
06.2016 - 02.2017

High School Diploma -

Granby High School

Some College (No Degree) - Legal Studies

University of Maryland Global Campus

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Olivia Lorenzo