Olivia Lucyies

Assist physician or other healthcare team members with completion of treatment/protocol. Performed simple, non-invasive patient procedures according to applicable policy and/or protocol in the workplace.

May perform various clerical and/or lab duties running test, sending out specimens as requested

Responds to the needs of patients all ages newborn through geriatric.

Educated patients on procedures, treatment plans, medications and preventive measures.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Accepted cash and credit card payments, issued receipts and provided change.
• Stocked shelves with merchandise when needed.
• Provided exceptional customer service during checkout process.

• Identified patients using proper procedures prior to specimen collection.
• Maintained fully-stocked phlebotomy cart, carrier and station.
• Prepared and packaged specimens for courier transport.
• Conducted various blood tests and updated results into paper and electronic charts.
• Performed venipuncture and other blood collection procedures according to established standards.
• Processed samples accurately and efficiently.

• Supervised office and managed all records and files for chaplain.
• Provided spiritual guidance and counseling to service members and their families.
• Organized religious retreats, seminars, and workshops for military personnel.
• Utilized understanding of crisis intervention and stress management to support others in emergency situations.
• Developed a system for tracking pastoral care visits to ensure all individuals are receiving necessary services.

• Interacted with customers which helped to builds positive relationships.
• Checked vehicle for wear and tear after every shift and tapped off fuel and fluid levels.
• Logged key information regarding each trip, including mileage, fuel and hours on road.
• Assisted in the repair of damaged vehicles when necessary.
• Secured cargo using chains, straps, or other securement devices.
• Inspected delivered items for damage or discrepancies between item ordered and delivered item.