Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Lucy Pettway

Catherine,AL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Teacher/Registrar

Ellwood Christian Academy
Selma , Alabama
01.2010 - Current
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Organized, reviewed and filed paperwork for secure recordkeeping.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Updated computer system with latest information to keep records current and accurate.
  • Registered individuals for services, moving over 100 applications through processing.
  • Contributed to devising and enforcing effective policies and daily procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.

Manger

Jackson Hewitt Tax Svc
Selma, AL
12.2005 - 05.2008
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Substitute Teacher, K-12

A. L. Johnson
Thomaston, AL
02.2003 - 05.2008
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Worked with principal's office on disciplinary and safety issues.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Supervised lunchroom and recess activities.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Cashier

Jackson Cloverfarm
Pine Hill, AL
01.2002 - 02.2005
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Reviewed weekly sales ads and monitored price changes.
  • Operated cash register to record transactions accurately and efficiently.

Education

No Degree - Elementary Education

University of West Alabama
Livingston, AL

Bachelor of Arts - English

University of Montevallo
Montevallo, AL
12.2009

Skills

  • Client Satisfaction
  • Office Meetings
  • Proofreading Submissions
  • Employee Timesheet Processing
  • Reading Comprehension
  • Parent Outreach
  • Administrative Duties
  • Office Supplies and Inventory
  • Call Transfers
  • Differentiated Instruction

Timeline

Teacher/Registrar

Ellwood Christian Academy
01.2010 - Current

Manger

Jackson Hewitt Tax Svc
12.2005 - 05.2008

Substitute Teacher, K-12

A. L. Johnson
02.2003 - 05.2008

Cashier

Jackson Cloverfarm
01.2002 - 02.2005

No Degree - Elementary Education

University of West Alabama

Bachelor of Arts - English

University of Montevallo

Similar Profiles

CREATE PROFILE
Olivia Lucy Pettway