Olivia Machado
Cornelius,NC
Summary
Motivated Sociology student with a background in environmental science, community engagement, and customer-facing roles. Strong communication, interpersonal, and problem-solving skills with experience working in fast-paced team environments. Passionate about environmental issues, public service, and building positive relationships within communities.
Overview
3
3
years of professional experience
Work History
Server/Food Runner
Suffolk Punch Brewing
Huntersville, NC
02.2026 - Current
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Assisted in training new servers on menu knowledge and service protocols.
- Delivered food and beverages promptly to enhance guest satisfaction.
Team Member
Sharetea
Huntersville, NC
03.2025 - 08.2025
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
- Operated point-of-sale system, processing transactions efficiently and accurately.
- Assisted customers in selecting menu items, providing recommendations based on preferences.
- Collaborated with team members to streamline workflow during peak service hours.
- Monitored inventory levels, notifying management of supply needs to prevent shortages.
Team Member
Moe's Southwest Grill
Huntersville, NC
04.2024 - 08.2024
- Provided exceptional customer service in a fast-paced environment, ensuring order accuracy and efficiency
- Operated cash registers, handled transactions, and maintained cleanliness in the dining and kitchen areas
- Developed strong teamwork skills through collaborative food preparation and service
Interior & Exterior Cleaning Specialist
Autobell Car Wash
Huntersville, NC
01.2024 - 04.2024
- Delivered thorough car cleaning services, including interior vacuuming, window cleaning, and exterior polishing
- Maintained high customer service standards, engaging with clients to ensure a positive experience
- Worked collaboratively with a team to meet daily service goals
Express Vehicle Detailer
Carolina Springs Auto Spa
Cornelius, NC
04.2023 - 08.2023
- Provided high-quality express vehicle detailing, ensuring customer satisfaction and vehicle cleanliness
- Worked in a fast-paced, team-oriented environment requiring efficiency and attention to detail
- Assisted with exterior washing, waxing, vacuuming, and customer service interactions
Education
Bachelor of Arts - Sociology
University of North Carolina At Charlotte
Charlotte, NC05-2027
Bachelor of Science - Environmental Science
Appalachian State University
Boone, NCSkills
- Strong organization, attention to detail, and ability to manage multiple responsibilities
- Effective problem-solving and critical-thinking skills in fast-paced environments
- Proficient in Microsoft Word, PowerPoint, Excel, and other Microsoft Office tools
- Excellent written and verbal communication and interpersonal skills
Timeline
Server/Food Runner
Suffolk Punch Brewing
02.2026 - Current
Team Member
Sharetea
03.2025 - 08.2025
Team Member
Moe's Southwest Grill
04.2024 - 08.2024
Interior & Exterior Cleaning Specialist
Autobell Car Wash
01.2024 - 04.2024
Express Vehicle Detailer
Carolina Springs Auto Spa
04.2023 - 08.2023
Bachelor of Arts - Sociology
University of North Carolina At Charlotte
Bachelor of Science - Environmental Science
Appalachian State University