Olivia Mahoney
Norfolk,MA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Center for Teaching and Learning at Sacred Heart
2024.03 - 2024.05
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported event marketing efforts through the creation of visually dynamic promotional materials such as banners, flyers, and digital advertisements.
Front Desk
The Adirondack Club
2021.06 - 2023.08
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Streamlined front desk operations for improved efficiency and guest experience.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
Education
Exercise Science
Sacred Heart University
Fairfield, CT05.2024
High School Diploma -
Montrose School
05.2023
Skills
- Calendar Management
- Reliability and punctuality
- Team player mentality
- Initiative-taking
- Organizational Skills
- Multitasking Abilities
- Attention to Detail
- Front Desk Management
- Customer Service
- Office Administration
Timeline
Administrative Assistant
Center for Teaching and Learning at Sacred Heart
2024.03 - 2024.05
Front Desk
The Adirondack Club
2021.06 - 2023.08
Exercise Science
Sacred Heart University
High School Diploma -
Montrose School
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