Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Mantey

Livonia,MI

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Server

Karl's Cabin
01.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Bankruptcy Legal Assistant Intern

Phoenix Law
02.2021 - 05.2021
  • Scanned, converted, and organized records into electronic format with consistent naming convention.
  • Improved office communication flow with regular updates regarding ongoing cases shared among team members.
  • Maintained confidentiality of sensitive client information at all times while handling documents or discussing matters internally or externally.
  • Sorted legal documents, filing and case materials in clear, orderly systems.
  • Ensured compliance with court deadlines by accurately tracking dates and submitting required documents promptly.
  • Revised and finalized letters, briefs, and memos.
  • Contacted clients to schedule appointments and discuss progress of cases.

Education

Associate in General Studies - General Studies

Schoolcraft College
Livonia, MI

Bachelor's - Human Resource Management

University of Michigan, Dearborn
Dearborn, MI
12-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Upselling techniques
  • Administrative tasks
  • Team collaboration
  • Telephone reception
  • Scheduling appointments
  • Document preparation
  • Organizational skills

Timeline

Bankruptcy Legal Assistant Intern

Phoenix Law
02.2021 - 05.2021

Server

Karl's Cabin
01.2020 - Current

Associate in General Studies - General Studies

Schoolcraft College

Bachelor's - Human Resource Management

University of Michigan, Dearborn

Similar Profiles

CREATE PROFILE
Olivia Mantey