Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Olivia Marshall

Summary

Hardworking and passionate worker with strong organizational skills eager to secure an internship position. Ready to learn about the industry and help team achieve company goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Library WorkStudy

JWU Charlotte Library
08.2023 - Current
  • Enhanced patron satisfaction by providing exceptional customer service and promptly addressing inquiries.
  • Increased library efficiency with diligent book cataloging, organization, and accurate recordkeeping.


General Staff Member

La Casa Del Pane
06.2023 - 08.2023
  • Ran food to customers.
  • Maintained sanitary working conditions.
  • Increased customer satisfaction by providing efficient and courteous service at all times.
  • Reduced wait times for customers through effective multitasking and prioritization of tasks.
  • Worked the deli station to prepare sandwiches for customers.
  • Participated in opening and closing duties including cleaning and cafe setup.

Education

Bachelor of Science - Food & Beverage Industry Management

Johnson & Wales University - Charlotte
Charlotte, NC
05.2026

Associate of Applied Science - Baking & Pastry

Johnson & Wales University - Charlotte
Charlotte, NC
05.2025

Skills

  • Sanitation Practices
  • Food safety knowledge
  • Cake Decorating
  • Pastry preparation
  • French baking techniques
  • Traditional baked goods
  • Temperature Control
  • Basic Cooking Knowledge

Certification

  • ServSafe Certified
  • RedCross CPR/AED Certified

Timeline

Library WorkStudy

JWU Charlotte Library
08.2023 - Current

General Staff Member

La Casa Del Pane
06.2023 - 08.2023

Bachelor of Science - Food & Beverage Industry Management

Johnson & Wales University - Charlotte

Associate of Applied Science - Baking & Pastry

Johnson & Wales University - Charlotte

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Olivia Marshall