Olivia Matyjevich
Scranton,PA
Summary
Education of animal biology and behavior. Experience working with and handling a variety of animals. Friendly, open and committed to building customer base by providing positive service experience. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Engaging and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Desk Assistant
West Chester Univeristy
West Chester, PA
03.2024 - Current
- Assisted with the organization of office supplies, equipment, and documents.
- Provided customer service to guests visiting the office.
- Answered phone calls and emails in a timely manner.
- Recorded accurate information from customers into computer databases.
Bartender
Cinemark
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled money
Counter Server
Cinemark
06.2023 - Current
- Taking orders
- Making and serving food and beverage items
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments.
- Maintained sanitation of area by mopping and sweeping floors, washing counters and disposing of trash.
Blood Donor Ambassador
American Red Cross
04.2022 - Current
- Promote blood donations
- Set stage for long-term commitment to regular blood donations
- Assist with intake, hand-offs, and appointments
- Provide valuable information
- Set up and maintain cleanliness
Volunteer
Outreach Center For Community Resources
05.2023 - 05.2023
- Filled backpacks with school materials for families in need
- Organization
- Unboxing materials
- Maintained cleanliness of office
Volunteer
Outreach Center For Community Resources
12.2019 - 06.2021
- Helped set up and conduct company events
- Aided with office maintenance
- Tasked with pick up and delivery for resources for families in need
Volunteer
Meals On Wheels
06.2020 - 08.2020
- Collected, organized, and distributed canned products, beverages, and other food products
- Organized and distributed food products at events and within the local food pantry
- Aided in setup and cleanup processes after each event
Volunteer
Pittston Tomato Festival
06.2020 - 06.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Volunteer
Arts On Fire
06.2019 - 06.2019
- Helped with display of murals, art projects, and fire hydrant painting for events
- Maintenance and clean up before and after events
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelor of Science - Biology: Ecology And Conservation
West Chester University
West Chester05.2026
Skills
- Medication Preparation
- Animal Handling (household and exotic)
- High-Volume Environments
- Cleaning and Organization
- Customer Needs Assessments
- Team Collaboration
- Project Oversight
- Public Speaking
- Resource Scheduling
- Cash Register Operation
Certification
- Responsible Alcohol Management Program (RAMP) Certification
Timeline
Desk Assistant
West Chester Univeristy
03.2024 - Current
Bartender
Cinemark
06.2023 - Current
Counter Server
Cinemark
06.2023 - Current
Volunteer
Outreach Center For Community Resources
05.2023 - 05.2023
Blood Donor Ambassador
American Red Cross
04.2022 - Current
Volunteer
Meals On Wheels
06.2020 - 08.2020
Volunteer
Pittston Tomato Festival
06.2020 - 06.2020
Volunteer
Outreach Center For Community Resources
12.2019 - 06.2021
Volunteer
Arts On Fire
06.2019 - 06.2019
Bachelor of Science - Biology: Ecology And Conservation
West Chester University
- Responsible Alcohol Management Program (RAMP) Certification
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