Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia May

Gastonia,NC

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

10
10
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
12.2023 - 09.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

PCA

Hospice Home Health
03.2016 - 01.2018
  • Received and completed daily resident care assignments and activities assigned by charge nurse
  • Helped transfer residents in and out of wheelchairs, lifts and adaptive equipment
  • Assisted patients with activities of daily living (ADLs), grooming, and dressing
  • Improved patient quality of life with consistent cleaning and maintaining organized and homelike environments
  • Provided direct care to residents to improve or maintain patient abilities according to care plan
  • Monitored food, beverage and medication intake and alerted supervisory staff to changes in patient condition
  • Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort
  • Utilized empathetic communication skills and provided emotional support to improve patient satisfaction and well-being.

PCA

Stress Free Home Care
02.2015 - 03.2016
  • Observed patient condition and documented progress toward defined outcomes, in collaboration with RN
  • Improved patient quality of life with consistent cleaning and maintaining organized and homelike environments
  • Received and completed daily resident care assignments and activities assigned by charge nurse
  • Assisted patients with activities of daily living (ADLs), grooming, and dressing
  • Helped transfer residents in and out of wheelchairs, lifts and adaptive equipment
  • Helped maintain patient cleanliness, providing support for bathing, bathroom needs and other areas of personal hygiene
  • Monitored food, beverage and medication intake and alerted supervisory staff to changes in patient condition.

Education

Registered Nurse: Nursing -

Southern New Hampshire University (Online)
05.2025

High School Diploma -

East Gaston High School
06.2015

Skills

  • Monitor vitals
  • Answering customer questions
  • Client documentation
  • Patient relationship building
  • Patient evaluations
  • Medication administration
  • First aid and CPR
  • Multitasking
  • Problem-solving skills
  • Workflow Optimization
  • Confidentiality and HIPAA
  • Team Collaboration

Timeline

Pharmacy Technician

CVS Pharmacy
12.2023 - 09.2024

PCA

Hospice Home Health
03.2016 - 01.2018

PCA

Stress Free Home Care
02.2015 - 03.2016

Registered Nurse: Nursing -

Southern New Hampshire University (Online)

High School Diploma -

East Gaston High School

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Olivia May