Olivia McDonough
West Friendship,MD
Summary
Dependable individual successful of providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, and management. Flexible with schedule changes, and hardworking when on shift no matter how long that would be.
Overview
3
3
years of professional experience
Work History
Math Tutor
Self-employed
10.2023 - Current
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Supported students with helpful study habits and exam strategies.
- Created and shared math resources and materials to boost student comprehension.
Creative Assistant
Theater In The Park
09.2023 - Current
- Guided students who weren't familiar with the choreography or lyrics to a song.
- Supervised kids when director was not in the room to ensure they were being safe.
- Worked with children of varying age, interest, skill, and developmental levels.
- Collaborated with other staff in developing new dances activities.
- Built and maintained positive relationships with campers, staff and families.
Babysitter
Self-employed
09.2020 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Monitored children's play activities to verify safety.
- Engaged with children on individual basis to build positive relationships.
Server/Hostess
Genova Restaurant
07.2023 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Assistant Director
Theater In The Park
07.2023 - 08.2023
- Assisted in planning and choreographing to ensure the actors could successfully repeat the motions on stage.
- Encouraging kids to step out of their comfort zone, to sing and dance.
- Developed correct stage mannerisms and dance moves.
- Instructed children to do the correct movements and to treat others with respect.
Education
Glenelg High School
Glenelg, MD06.2025
Skills
- Hardworking
- Order Accuracy
- Cash Handling
- Dependable
- Service Prioritization
- Order Management
Timeline
Math Tutor
Self-employed
10.2023 - Current
Creative Assistant
Theater In The Park
09.2023 - Current
Server/Hostess
Genova Restaurant
07.2023 - 11.2023
Assistant Director
Theater In The Park
07.2023 - 08.2023
Babysitter
Self-employed
09.2020 - Current
Glenelg High School
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