Summary
Overview
Work History
Education
Skills
Musician
Certification
Timeline
Generic

Olivia Miller

Bend,OR

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food, and meeting customer demands with a diligent and well-organized mentality. Certified in safe food handling. And an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Bent Coffee- Erica Pierce
09.2023 - Current
  • Maintained clean and organized workspace for optimal productivity and safety.
  • Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Boutique

Hello Sunshine
03.2023 - 08.2023
  • Sold Merchandise and offered top tier customer service
  • Maintained an organized sales floor to facilitate smooth customer experience and efficient operations.
  • Supported visual merchandising efforts by executing creative window displays that captured customer interest while showcasing current product lines effectively.
  • Streamlined merchandise display for enhanced visual appeal and faster inventory turnover.
  • Participated in seasonal inventory audits, ensuring accuracy in stock levels for optimal sales opportunities.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.

Office assistant/receptionist

Miller and Hopp Attorneys At Law
11.2020 - 03.2023
  • Organized Files into specific places organized by date and client name
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Employee

Greenleaf- smoothies and juices
09.2022 - 10.2022
  • Interacted with customers of all ages initiating a fun environment
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Assistant Baker

Farmhouse Pies
06.2020 - 09.2020
  • Replenished and rotated food items, following correct food cooling and storage procedures
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Lifted and moved items weighing over 25 pounds using proper lifting techniques.
  • Washed dishes and sanitized prep area at end of each shift.

Child Caretaker

Classical Conversations
08.2019 - 05.2020
  • Offering top-notch care to 10+ children at once, ranging in age from newborn to eight
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety by maintaining a clean, hazard-free environment and closely supervising all activities.
  • Encouraged creative expression through arts and crafts activities, nurturing each child''s artistic talents.
  • Managed daily routines for multiple children at once, effectively juggling various tasks while maintaining a calm demeanor.

Education

Associate of Arts -

Central Oregon Community College
Central, IN
11.2024

High School Diploma -

Baker Web Academy- Early College
Bend Oregon
06.2024

Skills

  • Organizational skills
  • Document scanning
  • Artistic attention to detail
  • Opening and closing duties
  • Media management
  • Photography
  • Customer service
  • Cash Handling
  • Friendly and outgoing
  • Team Player

Musician

Professional musician for 8+ years


Certification

  • Certified Oregon Food Handler


Timeline

Barista

Bent Coffee- Erica Pierce
09.2023 - Current

Boutique

Hello Sunshine
03.2023 - 08.2023

Employee

Greenleaf- smoothies and juices
09.2022 - 10.2022

Office assistant/receptionist

Miller and Hopp Attorneys At Law
11.2020 - 03.2023

Assistant Baker

Farmhouse Pies
06.2020 - 09.2020

Child Caretaker

Classical Conversations
08.2019 - 05.2020

Associate of Arts -

Central Oregon Community College

High School Diploma -

Baker Web Academy- Early College

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Olivia Miller